Jim Butler Chevrolet - Service Center

Everything and everyone I encountered during my purchase process was handled with courtesy and professionalism. process was handled with courtesy and professionalism. More

Problem not resolved, the erroneous message on dash board “shift to park” still doing that, but did not do it at the dealer so not fixed,?! Got the same message two more times since car returned to me withou “shift to park” still doing that, but did not do it at the dealer so not fixed,?! Got the same message two more times since car returned to me without resolution More

Quick service. On time with appointment. Nice place to wait. Service agent was thorough and polite. On time with appointment. Nice place to wait. Service agent was thorough and polite. More

Chris - service advisor always does a Great Job! ! We appreciate the Great service and response in handling our car situation! The mechanic do as well-They go the extra effort to make sure your car i ! We appreciate the Great service and response in handling our car situation! The mechanic do as well-They go the extra effort to make sure your car is done perfect! More

Thank you to the team at Jim Butler! You turned a bad situation into a positive one. I will be back to purchase from you in the future. You turned a bad situation into a positive one. I will be back to purchase from you in the future. More

Everyone was very helpful and very nice. I waited for my oil change there was not a very long wait. I waited for my oil change there was not a very long wait. More

The knowledge, care, and workmanship is top notch . Jim Butler Chevrolet has a great culture within their employees. Jim Butler Chevrolet has a great culture within their employees. More

Great service, even though they didn't get the sensor set correctly,,, they reset it in a promptly Manor. correctly,,, they reset it in a promptly Manor. More

Excellent service. Very nice start to finish to deal with from service advisor to cashier. Very nice start to finish to deal with from service advisor to cashier. More

Was told my "retro" fit for installation of the park assist chip on my Traverse would take 2 hours. I had no option for leaving the vehicle, I had to wait. 4 hours later I had to go out to the shop to assist chip on my Traverse would take 2 hours. I had no option for leaving the vehicle, I had to wait. 4 hours later I had to go out to the shop to see what the xxxx was going on and was told it was still being worked on. Was never given any update as to why it was taken so long, was never offered a curtesy car, was never offered any option from the dealer other than to just sit and wait. The car was finally completed over 4 1/2 hours after I arrived for an appointment that was scheduled over a week in advance. Absolutely inexcusable. I completely feel that their customer service ended once I bought the vehicle and drove away! More