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4,275 Reviews of Jim Butler Chevrolet - Service Center
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October 11, 2023
I waited 2. 5 hours for an oil change and tire rotation even though I had an appointment. An oil additive was used without asking my permission and without refer 5 hours for an oil change and tire rotation even though I had an appointment. An oil additive was used without asking my permission and without reference to any requirement in the owner's manual. My locking Lugnut key was not returned, and I had to make several phone calls and wait until Monday as my work was done on a Friday and then I had to go back to the dealership to pick it up. More
by tonypug
Verified CustomerEmployees Worked With
October 11, 2023
Everything went smooth. Dropped me back off at work and picked me up when done. Dropped me back off at work and picked me up when done. More
by bradley.rogers1
Employees Worked With
Other Employees :
Kayla was great. Kept me informed and answered all of my questions :^)
October 10, 2023
Appointment means meeting with Service Advisor, leaving car for 3 to 4 days before actual work begins. That works well for dealer, but not customer focused. car for 3 to 4 days before actual work begins. That works well for dealer, but not customer focused. More
by ALLEN_LOVE
Employees Worked With
October 10, 2023
The dealership does it right the first time. That is all you can ask. The people are very knowledgeable. That is all you can ask. The people are very knowledgeable. More
by meldelk
October 10, 2023
My service experience was very enjoyable. The staff were courteous and the work was completed in a timely manner. I would recommend Jim Butler Chevrolet to my friends and family. The staff were courteous and the work was completed in a timely manner. I would recommend Jim Butler Chevrolet to my friends and family. More
by MMERNAH
October 09, 2023
Every time I have an issue, they get me in ASAP. Great communication, 5 star rating. Great communication, 5 star rating. More
by bjr.2021
October 09, 2023
Wonderful experience with the staff and car appointment. Car wad fixed in a timely manner. Car wad fixed in a timely manner. More
by rarelboog
Employees Worked With
October 06, 2023
Helpful with all questions, helped with the financial questions. Brian was the best cars salesman we have had questions. Brian was the best cars salesman we have had More
by potts62265
Employees Worked With
October 06, 2023
They did a great job and were very friendly, truly always enjoy my experience with the Jim Butler team! enjoy my experience with the Jim Butler team! More
by tajbrown
