Jim Butler KIA - Service Center

Keith and the Kia Service team are exemplary. They listen to what you are needing done, make suggestions and do not pressure you to get extra services done. They give you a good estimate of how l They listen to what you are needing done, make suggestions and do not pressure you to get extra services done. They give you a good estimate of how long it will take and usually are very close to meeting the expectation. Keith and his team are the only reason i continue to buy Kia. They are shining example of what a Service department should be. More

Great service exceeded my expectations! Keep up the amazing work and support for your customers Keep up the amazing work and support for your customers More

Jason Freed was great to work with! It was an easy process and we love the car. It was an easy process and we love the car. More

I have dealt with Keith Sutton exclusively since I purchased my Sorento from Kim Butler in 2017. He has always been very upfront with his explanation of what has/needs to be done relative to vehicle s purchased my Sorento from Kim Butler in 2017. He has always been very upfront with his explanation of what has/needs to be done relative to vehicle service. More

Keith always provides excellent Courteous customer service. The technician listen to my concerns. The environment was clean. Love the updates. It makes the wait more comfortable. The wait wasn’t bad. service. The technician listen to my concerns. The environment was clean. Love the updates. It makes the wait more comfortable. The wait wasn’t bad. Much better than my last experience. More

Best kia dealership in the area! My only slight complaint is that I had a 10:30am appointment for an oil change and it took 2 hours. I just feel like that is a long time to get an oi My only slight complaint is that I had a 10:30am appointment for an oil change and it took 2 hours. I just feel like that is a long time to get an oil change done when you have a set appointment time. I do know they were busy(most crowded I've ever seen the waiting room). Employees were all very nice and helpful. More

Got the work done in about an hour which was not too bad for waiting. Keep up the good service. for waiting. Keep up the good service. More

Everyone was very helpful and courteous. I did not wait long and the car was ready to go I did not wait long and the car was ready to go More

Customer service was awesome and they were all very friendly however, when I received my vehicle, it had not been thoroughly detailed and I was disappointed in that. friendly however, when I received my vehicle, it had not been thoroughly detailed and I was disappointed in that. More

Nothing but good things to say about Jim Butler Kia’s service department. They listen to what I'm saying and find the problem and offer best and worst case scenarios and offer solutions. The work perform service department. They listen to what I'm saying and find the problem and offer best and worst case scenarios and offer solutions. The work performed is always good, but if there is an issue they make it right. More