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Jim Butler KIA - Service Center

Chesterfield, MO

4.4
232 Reviews

232 Reviews of Jim Butler KIA - Service Center

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April 25, 2024

Cheryl and Salvatore were fantastic to work with when we purchased or Kia Sorento! We highly recommend them! More

by garywduke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvatore (Finance)
April 25, 2024

Cheryl and Salvatore were amazing to work with when we purchased our Kia Sorento! We highly recommend them! More

by garywduke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvatore
April 25, 2024

No proactive updates on the vehicle, charged me 3% to use a credit card on $1,300 bill, and didn't resolve the original issue. More

by timothyadierkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

It’s the people not the Dealership . Tthe people always make the big difference always or not. More

by wgkasalko
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I spoke with Christie in Service and another
April 18, 2024

Always go there because of Keith Sutton in service. Also find Dennis, new gal Chrissy nice. Bought 5 cars from Cheryl Cooper. More

by dan@bemusinc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy ( new gal), Dennis, person who washes cars, many hats ( Charles?)
April 18, 2024

Every thing was smooth and quick. Everyone kept up to date every step of the way More

by smittyg45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

I’m tired of bringing my business and getting a xxxx poor job from the service department. It really sad that when you request something very small as a vacuum you can’t get and get an excuse everytime you c More

by msrhonda88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure who it was
April 17, 2024

Keith is the best! He is always patient and thorough. Does the best job accommodating all the customers in a busy service department and you can always count on him to More

by Annie K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Had a 9:30 appt for routine service. Dropped the care off at 8:00 and I had to call at 3:00 to check on it. They said it would be ready at 5:30. After that they started working on it as More

by d4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Jim butler Kia did an excellent job! Roger my Kia dealer did a fantastic job finding me the perfect Kia and the perfect deal. finance did a great job putting it all together and getting More

by jeskj4561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodger Harman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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