Jim Butler KIA - Service Center

Great recent service experience. All recall issues repaired. Kept informed throughout process. All staff were very friendly. All recall issues repaired. Kept informed throughout process. All staff were very friendly. More

Keith is the best . im always a happy customer. They always have coffee and water. im always a happy customer. They always have coffee and water. More

Great selection of vehicles with good pricing and no pressure from sales people. Will recommend pressure from sales people. Will recommend More

The Part dept has always been pleasant & taken care of my needs with my car, always explain everything very though.Kevin I can always trust . needs with my car, always explain everything very though.Kevin I can always trust . More

Great Service Department. Fast, knowledgeable, friendly people. Waiting area is very clean and comfortable. Would recommend. Fast, knowledgeable, friendly people. Waiting area is very clean and comfortable. Would recommend. More

Nice, clean and a friendly staff. Service didnt take a long time to complete. Recalls completed during this visit. Service didnt take a long time to complete. Recalls completed during this visit. More

Took my 24' kia niro in for a oil change and was surprised at the total cost of the change being lower than expected. They also didn't charge extra to check a concern I had about my vehicle's clutch surprised at the total cost of the change being lower than expected. They also didn't charge extra to check a concern I had about my vehicle's clutch actuator fluid. More

It took 7 months to give me an answer on my car, after I bought it and only had it three weeks before it had to go into the shop for a new motor. No communication in the mean time. bought it and only had it three weeks before it had to go into the shop for a new motor. No communication in the mean time. More

They had my car for 7 weeks. I understand staffing shortages, but would’ve appreciated a bit more proactive communication. I got a lot of updates about my car from Kia corporate. I understand staffing shortages, but would’ve appreciated a bit more proactive communication. I got a lot of updates about my car from Kia corporate. I feel like if I call you repeatedly and you repeatedly told me my car will be ready in the next couple of days and it’s not, I would appreciate a phone call updating me and letting me know what’s happening More

Keith is always awesome to work with. I feel like I have received personal attention when working with him over the last 8 years. I feel like I have received personal attention when working with him over the last 8 years. More