Jim Click Ford East Tucson
Tucson, AZ
Filter Reviews by Keyword
By Type
77 Reviews of Jim Click Ford East Tucson
I leased a Lincoln Nautaulis and the process was exceptional, Marcos Fimbres the sales rep was outstanding. He answered all my questions completely, quickly, and understandably. I have purchased a exceptional, Marcos Fimbres the sales rep was outstanding. He answered all my questions completely, quickly, and understandably. I have purchased and leased many vehicles over the years and never had a rep as good as Marcos, I recommend him to all my friends and would suggest anyone going to the dealership ask for Marcos. More
I like my Ford and my 2022 expedition is my 12th Ford but will be my last not because of the vehicle but because if you live in Tucson you are held hostage by Jim Click no service policy. Maintenance for lif will be my last not because of the vehicle but because if you live in Tucson you are held hostage by Jim Click no service policy. Maintenance for life is fine as long as you don't need to use it. Their idea of Quick Lube is make an appointment six weeks in advance and if you need any other service they will call you when they want to. Why Ford allows a single dealer in a market as large as Tucson eliminating any form of service is a bad business decision. My next vehicle will not be a Ford because what good is vehicle if you cannot get service in a reasonable time frame and six weeks for an oil change is not reasonable.. More
This review is about Anthony Sherrill. I met Anthony with his kindness from the first moment I was walking through the showroom. I explained a problem we were having with a current vehi I met Anthony with his kindness from the first moment I was walking through the showroom. I explained a problem we were having with a current vehicle. He showed me what he had on hand for inventory, took the time to go over that with my wife and I. We were trying to get back to our home as soon as we could. If anybody wants somebody to care for your needs and make you feel welcome this is your guy. I hope to remain in contact with him in future and do future business together. Jim click you have a very good guy here. thank you Anthony for everything and we will be in touch. More
Dealership is awesome! I came into dealership with a problem with a vehicle while visiting relatives in tucson from Illinois. Mark Dluehosh a service representive took t I came into dealership with a problem with a vehicle while visiting relatives in tucson from Illinois. Mark Dluehosh a service representive took the time to listen to the problem, he made sure to get the vehicle looked at, when diagnosed he sat down with me explaining the problem, and continuing forward the mechanic was fixing and mark was keeping me informed along the way while finishing earlier than he and I expected. Made it home safely because of Mark and Anthony and an unknown mechanic. {my next review is about Anthony} Thank you, and I will be back again even just as to say hi. Thank you! Steve and Pam More
Sorry I need to give them even one star. The maintenance for life,oil change and tire rotation is a joke. We purchased from them a few years ago, this $1000. deal was slipped in during the The maintenance for life,oil change and tire rotation is a joke. We purchased from them a few years ago, this $1000. deal was slipped in during the sale. We live nearly 5 hours from Tucson, the times we have had this done were extremely long, once the tires were not even rotated when we were told they had been. Good truck, HORRID Dealership. The sales person had us so worn down during our hours long, cash purchase we were exhausted. It takes weeks to get in for this service. Being from out of state we were told we would pay NM sales tax, they did not mention the city tax we would be charged since we were buying in Tucson. Buyer beware! More
Craig an Eric are helpful and friendly people. I went there to look at a 2005 Thunderbird that I saw online. There was no pressure. Eric spent loads of time helping take off the removable hardtop I went there to look at a 2005 Thunderbird that I saw online. There was no pressure. Eric spent loads of time helping take off the removable hardtop to check the condition of the soft top. There were no dealer ad ons or unnecessary services. The service department had performed thousands of dollars worth of work getting it ready for s@le. Everything was terrific. More
Dealing with Craig Zingg and Bill Paschen was an absolute pleasure, it's too bad I won't be needing a new truck for a long time, I would recommend Jim Click Ford to anyone. pleasure, it's too bad I won't be needing a new truck for a long time, I would recommend Jim Click Ford to anyone. More