Jim Coleman Honda

Great customer service Ravi Gowda was Very friendly and knowledgeable. Will be coming to him for all my car purchases. It was an easy process from start to finish. Ravi Gowda was Very friendly and knowledgeable. Will be coming to him for all my car purchases. It was an easy process from start to finish. More

Greatest Car Buying Experience with Ravi Ravi gave me the greatest deal and experience in my recent CR-V purchase. He is totally honest and truly advised me on the best way forward. This is t Ravi gave me the greatest deal and experience in my recent CR-V purchase. He is totally honest and truly advised me on the best way forward. This is the 4th car that I have purchased from Ravi and Coleman Honda. Ravi is on my speed dial and my first go-to when I am ever in the car market. I’ll never purchase any other car than a Honda or from anyone else than Ravi. More

Great experience with Ravi and Johnny I came in to purchase my first ever new car and I was honestly terrified. But after taking with Ravi and Johnny I could not have asked for a more well I came in to purchase my first ever new car and I was honestly terrified. But after taking with Ravi and Johnny I could not have asked for a more well rounded and trustworthy group of guys to assist me. Thank you so much for the help and the awesome new car More

Car Buying experience My experience with Christian and the rest of the team at Honda was a pleasure. I am very excited to have my new Honda CR-X My experience with Christian and the rest of the team at Honda was a pleasure. I am very excited to have my new Honda CR-X More

Positive experience Purvis (and the other service team members) is always helpful, courteous, polite, and professional. You never feel taken advantage of or pressured to Purvis (and the other service team members) is always helpful, courteous, polite, and professional. You never feel taken advantage of or pressured to spend money on something unnecessary. More

Andy is the best I worked with Andy Herbert when buying a CR-V. He spent 15 minutes just going over the features of the car before test driving and I thought I had a g I worked with Andy Herbert when buying a CR-V. He spent 15 minutes just going over the features of the car before test driving and I thought I had a good idea about the features but I learned a lot more. Andy was very friendly and made the experience quite pleasant. I recommend Andy to anyone that wants a new Honda. More

We purchased a Honda Accord from Muhammad Nadeem. Everything went well! Muhammad had all the paperwork ready to go. We made the deal through email which I was very happy to do. I contacted several oth Everything went well! Muhammad had all the paperwork ready to go. We made the deal through email which I was very happy to do. I contacted several other Honda dealers, but decided to go with Jim Coleman. I felt I received a great deal and was treated very well. More

geat service We had a great experience, the great service team was wonderful again, even through the construction! Looking forward to the finished product! Nice jo We had a great experience, the great service team was wonderful again, even through the construction! Looking forward to the finished product! Nice job guys! More

AVOID this Dealership I bought a brand new 2018 Honda Accord Touring from them in Sept 2018. Having less than 600 Miles on the odometer the car began having a bad rattle an I bought a brand new 2018 Honda Accord Touring from them in Sept 2018. Having less than 600 Miles on the odometer the car began having a bad rattle and multiple electrical issues. I was unfortunate enough to have Sam Wu as my service advisor. I had to take my car back many times even twice in one day for failed repairs. After ‘fixing’ the dash rattle, they admittedly never even took the car for a test drive to verify it was corrected. I spent an hour driving back to the dealership to pick the car up, only to turn right back around because it was obviously not corrected. During one of the future visits for the rattle Sam even went as far as telling me the rattle was secondary to my weight. Apparently the Honda Accord cannot transport a 250 pound person without rattling. Come to find out later the rattle was actually secondary to loose driver side knee airbag. When my car was taken in for some of the electrical issues, Sam actually showed me my sales invoice on the service lane computers and told me that I paid way below invoice for the car and should just be happy with what I have and stop complaining. I wasn’t aware that the safety, functionality or customer service were based upon the price I negotiated with the dealership at the time of purchase. In addition to the many trips to and from the dealership for failed repairs, I had to continually fight to be provided a loaner car. Sam informed me on multiple occasions that he was no longer allowed to provide me with a loaner car. Sam actually stated a few of the times that his service manager (Tim Murray) was “pissed” that I was ever even given a loaner car. Again, this is a brand new car. I wasn’t aware that I needed to buy an additional car to drive while my brand new car was in the shop so frequently. Lastly, I think it’s worth mentioning that my car was in the shop twice as much needed because each time they worked on it they damaged something else. On one visit they damaged the window tint. Another visit they broke the glove box and the final visit they broke the air vents. I was delighted to find a reputable dealership to finally fix all of the issues that Jim Coleman Honda wasn’t able/willing to correct. The only reason I did continue returning is because every other dealership said they couldn’t cover the damages caused by the staff at Jim Coleman. At the end of the day, Jim Coleman Honda has provided a horrendous service experience. It’s obvious their service advisors and managers lack any form of customer service skills and their service technicians lack the skill required to correctly identify and properly repair automotive defects. The service department at this dealership has proven through the multitude of interactions that they lack pride in their employment and could careless about the image they create for the entire dealership as a whole. More

My experience at Jim Coleman Honda Jonny Hernandez was my sales representative and he took into consideration my list of wants on my wishlist and was able to get me into a car that is p Jonny Hernandez was my sales representative and he took into consideration my list of wants on my wishlist and was able to get me into a car that is perfect for me! He was terrific! Loving my Nissan Altima! Rick Gysel was my finance guy and he did a great job explaining warranties and helpful in getting my payments reasonable. More