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Jim Coleman INFINITI

Bethesda, MD

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Employees
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335 Reviews
At Jim Coleman INFINITI of Bethesda MD, we strive to exceed our clients' expectations by providing exceptional sales and service experience. We are one of the largest Infiniti dealerships in DC, VA and Maryland metro area. We serve client from VA and DC areas alongside our MD clients. We have a large selection of new and INFINITI Certified Pre Owned Vehicles to choose from. Stop by and let us serve your automobile needs today. We look forward to providing you the best car buying/servicing experience possible! Jim Coleman INFINITI... our cars are great, our people are better.
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10400 Auto Park Ave.

Bethesda, MD

20817

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Showing 335 reviews

November 15, 2022

Great service, I’ll be back for more work done to my car, we’ll taken care of More

by R.cochran27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Sagbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Jim Coleman INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 02, 2022

Terrible experience. Have concern for paint problem on my new Infiniti.Manager Stas Odnolko told me ,,you bought your car not from our dealership,with all questions go wh More

by Marina Nedelko
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Stas Odnolko
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2022 -

Jim Coleman INFINITI responded

Thank you for taking the time to review our business. We apologize you had a poor experience with us but we do appreciate the feedback. We would be grateful for the opportunity to resolve this. What would the best way for one of our team members to contact you? We would like to work towards a resolution, so if you are willing, please reach out to us at (301) 469-2100 to discuss this further.

August 24, 2022

Expert workmanship timely efficient friendly and communicative all work comparable and higher than National standards customer service excellent. More

by DavidE1144
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stas Odnolko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2022 -

Jim Coleman INFINITI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Coleman Infiniti! We hope to be of service to you again in the future. Best wishes, Jim Coleman Infiniti

Sep 11, 2022 -

DavidE1144 responded

I’m happy for the staff to know how completely satisfied I am. David E.

June 28, 2022

This is the best dealership I have ever been into. Mr. Enrique and Ms. Taylor did an excellent job! Very friendly and made everything easy and fun. I will definitely go back and ask these people to as More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Diaz and Taylor Hopkins
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Jul 04, 2022 -

Jim Coleman INFINITI responded

Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Coleman Infiniti! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 14, 2022

Thank you Oba James! !!! The best and I love my new car! I will be an INFINITI driver forever! More

by lgrant2815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oba James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2022 -

Jim Coleman INFINITI responded

Thank you so much for your positive comments about Jim Coleman Infiniti! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 27, 2022

Taylor in the service department was very friendly and helpful. I will continue to use them. More

by sp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
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Jun 04, 2022 -

Jim Coleman INFINITI responded

We're happy you found our staff to be so supportive during your experience here at Jim Coleman Infiniti. Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 18, 2022

Really great experience with this dealership. Will definitely he back as a lifelong customer. Can not say enough good things More

by Eap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stas Odnolko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Saraydaroglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Sagbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johana Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oba James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Goodman, Phillip Dickson, Irina Galbo
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May 04, 2022 -

Jim Coleman INFINITI responded

Hi Eap, thank you so much for your positive comments about Jim Coleman Infiniti! If you have any further questions, please give us a call. We're always happy to help!

April 06, 2022

Easy to fine. Clean area and customer service is great. Service was completed less than an hour. More

by chasev3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Siam
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May 04, 2022 -

Jim Coleman INFINITI responded

Chasev3, we are so happy to read such a great review about Jim Coleman Infiniti! We hope to see you soon!

March 31, 2022

My service team leader was very professional and very customer-oriented. He made sure that my service needs were met. More

by Maya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Diaz
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Apr 06, 2022 -

Jim Coleman INFINITI responded

Hi Maya, thank you so much for your positive comments about Jim Coleman Infiniti! We hope to see you soon!

March 26, 2022

Very clean. Everyone super friendly and attentive. This was my second purchase and I will return. More

by Sbarrass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Saraydaroglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danelle Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Leonard
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Apr 06, 2022 -

Jim Coleman INFINITI responded

Sbarrass, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Coleman Infiniti. We can't wait to see you again, have a great day.

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