
Jim Coleman Toyota
Bethesda, MD
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Excellent Customer Service by Tim and the Blue Team! Yesterday I dealt with Tim from the Blue Team and he was excellent. He explained everything that was going to be covered during my visit and answered Yesterday I dealt with Tim from the Blue Team and he was excellent. He explained everything that was going to be covered during my visit and answered all of my questions. I was able to go over to the mall and grab some lunch and take care of some other shopping needs which was very convenient. They were even nice enough to throw in a free car wash which came with my Presidents Club Membership. It was an overall excellent experience! Thank you to Tim James and the Jim Coleman Toyota Team! More
Making the purchase of a car hassle free, even enjoyable My wife and I have only nice things to say about our experience purchasing a new car from Jim Coleman Toyota. Brian Brooks, our salesperson was well My wife and I have only nice things to say about our experience purchasing a new car from Jim Coleman Toyota. Brian Brooks, our salesperson was well informed, extremely helpful and very pleasant to work with. He made the process of identifying and purchasing the right car a hassle free experience. Other employees involved in sale were also very helpful and pleasant. More
Jim Coleman Knowledgeable staff, great inventory, smooth close-out processes. This dealership knows what it is doing, and can perform in a high traffic environme Knowledgeable staff, great inventory, smooth close-out processes. This dealership knows what it is doing, and can perform in a high traffic environment. I was very satisfied with the deals they offered and the caliber of the entire staff. More
Excellent salesmen and administrative personnel . We enjoyed working with the entire staff and felt no pressure in the sale. We highly recommend the dealership's professional approach. . We enjoyed working with the entire staff and felt no pressure in the sale. We highly recommend the dealership's professional approach. More
Great Experience Peter went above and beyond to get us want we wanted and to accommodate our situation. We were also grateful that whole process of registering the car Peter went above and beyond to get us want we wanted and to accommodate our situation. We were also grateful that whole process of registering the car and getting license plates was taken care of by the dealership. More
Honest Dealing We recently bought a new 2014 Toyota Prius V Three from Coleman Toyota. Our salesman was Matthew Muradez. We had previously bought (16 years ago) our We recently bought a new 2014 Toyota Prius V Three from Coleman Toyota. Our salesman was Matthew Muradez. We had previously bought (16 years ago) our Toyota Sienna van there and had been bringing it there for service when it needed it. We had had a good experience with both purchase and service (Mike is the great service guy). So after 200 K miles and 16 years it was time to replace the van. We enjoyed dealing with Matthew, and there was a minimum (not zero, but very slight, and none of it pushy) of game playing by the dealership to extract a few extra bucks from us (no problem resisting it). We thought Matthew was very helpful and played very fair with us. We got a good price and a decent trade-in for the van. Of course, we love the Prius V. We are getting over 48 mpg. It is roomier than the standard Prius and is fun to drive (as long as your definition of fun is not a race car). We would not hesitate to buy another car from Matthew and Coleman. And we do not hesitate to recommend them to you if you are in the market for a new Toyota. More
Treated me like I was a nuisance. This was my first experience with a Toyota dealership since my purchase of the vehicle just over a year ago. Needed a minor collision repair ($1500), This was my first experience with a Toyota dealership since my purchase of the vehicle just over a year ago. Needed a minor collision repair ($1500), but they did not really seem to have much interest in helping me. That's fine. Plenty of other places to go besides an over-priced dealership. I started out looking to make build a relationship with them that would have probably lasted for the life of the car... the next 10 years, perhaps. But I was shuffled off the phone as though my questions were a bother. Strange. I guess everyone at Jim Coleman Toyota just makes waaaay to much money to have any interest in taking mine. Oh well. I know of at three other body shops who would love the work... and who will also be glad for the opportunity to create a new customer relationship for the coming decade. Thanks, Jim Coleman Toyota - for making my decision about whether or not to work with you a very easy one! More
Going the extra mile to meet my price requirements! It took a little bit of negotiation, but Peter and I finally agreed on a price, ON MY TERMS. I would definitely purchase a car from this dealer and th It took a little bit of negotiation, but Peter and I finally agreed on a price, ON MY TERMS. I would definitely purchase a car from this dealer and this person again (this is my second Prius purchased here!). More
Truly Exceptional I leased my 2014.5 Toyota Camry at Jim Coleman Toyota and the experience was great. Jaimin Parikh explained each and every feature of the car before t I leased my 2014.5 Toyota Camry at Jim Coleman Toyota and the experience was great. Jaimin Parikh explained each and every feature of the car before the test drive and I enjoyed the test drive. The staff was supportive and friendly. Alex helped me in the lease formalities and he even helped me finding an insurance quote easily. I truly recommend Jim Coleman for anybody willing to buy/lease vehicles. More
Sales Purchase of new Camry Matthew Muradaz was very pleasant and helpful. He answered all of my questions. I truly enjoyed the test drive. He made the purchasing experience a Matthew Muradaz was very pleasant and helpful. He answered all of my questions. I truly enjoyed the test drive. He made the purchasing experience an easy one for me. I would definitely recommend him and Jim Coleman Dealership. More