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620 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Jim Coleman Toyota's Covid Response
- Virtual Appointments
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Showing 620 reviews
May 13, 2022
Overall very good experience, particularly with our sales rep, Luis Romero. He was very patient and clear; no hard sell. Management showed some ( but not a lot) flexibility on our trade-in. Best thing was Lu rep, Luis Romero. He was very patient and clear; no hard sell. Management showed some ( but not a lot) flexibility on our trade-in. Best thing was Luis took the time to help us familiarize ourselves with this rather high- tech car, which was much appreciated as we are not that tech-savvy.he was superb! More
by asnow7
Employees Worked With
Luis Romero
Helpful April 27, 2022
I recently purchased a used Toyota Prius and worked with Iqroop Singh. Although young and relatively new to the business, she was knowledgeable about the car and the process. But more than that, she was fri Iqroop Singh. Although young and relatively new to the business, she was knowledgeable about the car and the process. But more than that, she was friendly, kind and extremely respectful of my time. We had lovely conversations that veered to the personal and I was so glad to have met her! Would definitely recommend Iqroop if you are looking to buy a car from Jim Coleman Toyota. More
by EAD
Employees Worked With
Iqroop Singh
February 24, 2022
I had the pleasure of working with Claudia she was very professional and was able to get me the highlander I was I was looking for. She made everything so fast and easy and was in and out in no time I woul professional and was able to get me the highlander I was I was looking for. She made everything so fast and easy and was in and out in no time I wouldn’t hesitate working with her again for another car purchase More
by Vitelio
Employees Worked With
Claudia Cabrera
February 23, 2022
Claudia and Alex were fantastic, I would highly recommend them if you are thinking of buying a new or used car. Great service and great professionalism. They spent a lot of time with me and did not try to ov them if you are thinking of buying a new or used car. Great service and great professionalism. They spent a lot of time with me and did not try to over sell me, I found it to be a very enjoyable experience, even though I hate the car buying process! Craig- More
by Craigj2000
Employees Worked With
Alex , Claudia Cabrera
November 20, 2021
A very positive experience from beginning to end. Salesman Luis Romero is an engaging young man, thorough, knowledgeable and professional. His manager treated me respectfully during our negotiation. Salesman Luis Romero is an engaging young man, thorough, knowledgeable and professional. His manager treated me respectfully during our negotiation. Praise, too, to business manager Bienvenu Bahati, another pro, who arranged for financing. More
by MXR
Employees Worked With
Luis Romero; Bienvenu Bahati
November 06, 2021
Abu was a fantastic salesman. He was friendly and knowledgable, not pushy like I'm always afraid a salesman will be. He made sure all my questions were answered and that I was satisfied before anythi knowledgable, not pushy like I'm always afraid a salesman will be. He made sure all my questions were answered and that I was satisfied before anything was final. More
by CarBuyerInBethesda
Employees Worked With
Abu Bangura
October 29, 2021
Had a great purchasing experience at Jim Coleman Toyota. Luis Romero was professional and knowledgeable on the RAV4 Prime we purchased. He provided timely updates throughout the process and provided detaile Luis Romero was professional and knowledgeable on the RAV4 Prime we purchased. He provided timely updates throughout the process and provided detailed explanations of all the vehicle features when it arrived and we picked up. More
by Michael P
Employees Worked With
Luis Romero
October 25, 2021
I have purchased 4 Priuses and a RAV-4 from Jim Coleman in the least 25 years and I have been extremely satisfied with the purchasing experience every time. They treat their staff well and it showed. None in the least 25 years and I have been extremely satisfied with the purchasing experience every time. They treat their staff well and it showed. None of this “Oh, let me go check with my manager to see if we can do that….” Their negotiations are fair and straightforward. And they did not charge me the ridiculous extra fee because inventories are low. This time I worked with Mr Abu Bangura who was very knowledgeable about the cars, extremely helpful, and was committed to making sure I got the car I wanted as quickly as possible. He explained all the bells and whistles twice and helped me get the onboard Apple Car Play to sync with my phone even when my phone was giving us some problems. I have had all my cars serviced there as well and have been very satisfied with the ease of making an appointment, the customer service, the quality of the work, and the cost of service. I highly recommend Jim Coleman! More
by Kkerz1
Employees Worked With
Abu Bangura
