Jim Coleman Toyota

I usually have my car serviced here on a regular basis and that is the reason i brought my car in this most recent time. To start with I received both an email and a phone call from my adviser (Ben) remi and that is the reason i brought my car in this most recent time. To start with I received both an email and a phone call from my adviser (Ben) reminding me it was time for service. I easily made my appointment online, which was very convenient. Then brought my car in on a Saturday morning. Things were very busy, with lots of cars coming and going. I was very impressed with how efficient and smooth everything seemed to be going in this busy place. I was met at my car by a young man who directed me to my adviser. I waited a short 5 minutes to check in with Ben. My car was ready before the promised time. I didnt have any coupons but Ben let me know that there was a current one available and applied it to my bill. Thank you Ben for saving me a little extra. And thank you Jim Coleman service department for taking such good care of me and my car! More

I purchased my 2010 Prius through Jason Parker. I was originally working with another dealership; however, my experience with Jim Coleman Toyota was much more plesant and professional. I highly reccomend originally working with another dealership; however, my experience with Jim Coleman Toyota was much more plesant and professional. I highly reccomend to anyone shopping for a new car to check out this dealership. Additionally, I continue to take my car for service at Jim Coleman Toyota. The service department, specifically Ben Thurston, is friendly and always explains my service options. I sincerely recommend continuing your cars' service at Jim Coleman Toyota. More

My FIRST new car: I made an online inquiry to Jim Coleman Toyota and got a phone call within a few hours from Jason Parker. He was courteous and professional, but with a sense of humor. He listened to what Toyota and got a phone call within a few hours from Jason Parker. He was courteous and professional, but with a sense of humor. He listened to what I wanted in a car and the price range I was looking for. I showed up at the dealership the next day, but Jason was busy with another customer. Instead of making me wait, the dealership contacted Jason who said let Theo take care of me. Theo explained all my options and took me on a test drive. I was not ready to make a decision so I left without making deal. I set up another appointment with Jason a couple days later. I showed up to the dealership with my serious face (I wanted to make sure I got the best deal). When I met with Jason at the dealership, he NEVER made me feel like I had to purchase a car. He treated me more like a friend than a customer. I felt completely at ease and got a great deal on my NEW car as well as my trade-in. (It also doesn't hurt that the sales staff is very attractive.) More

My wife and I had a wonderful experience at Jim Coleman Toyota. When we arrived at the dealership, Jason had the car cleaned and ready for a test drive. His product knowledge was very impressive. The pric Toyota. When we arrived at the dealership, Jason had the car cleaned and ready for a test drive. His product knowledge was very impressive. The price was exactly as promised with no surprises. The sales manager Arslan was quick to greet us and very friendly. Overall it was a wonderful experience. I have since been back for a 1,000 mile service and Jon Duncan was very helpful and made the experience a breeze. I plan on doing all of my service with them. More

My old car was breaking down and I needed a new car right away. I wanted a new Prius for gas economy and reliability commuting to work. Theo at Jim Coleman Toyota found me a new Prius with all the features a away. I wanted a new Prius for gas economy and reliability commuting to work. Theo at Jim Coleman Toyota found me a new Prius with all the features and color I wanted available in his lot and I felt I got a very good price. More

The best car buying experience I have ever had. I have purchased many cars over the years. Never has the car buying process been so easy. My family will continue to buy and service our cars at Jim Colman purchased many cars over the years. Never has the car buying process been so easy. My family will continue to buy and service our cars at Jim Colman Toyota. Jason has earned my business for life. More

I absolutely loved my car buying experience at Jim Coleman Toyota! I have bought many cars before but this time I actually enjoyed it! The salesman, Keith Paton, is such a pleasure! He had a wealth Coleman Toyota! I have bought many cars before but this time I actually enjoyed it! The salesman, Keith Paton, is such a pleasure! He had a wealth of information and explained everything to me with ease. He really knows his product and likes it. It is obviously that this guy really believes in the cars he sells and really loves his job. Everyone at the dealership is happy and friendly. It looks like a great company who really takes care of not only their customers but their employees too. The whole process went smoothly, quickly and it was painless. Oh...I don't want to forget to tell you that I got an amazing deal on my Toyota Camry and on my trade in. I love Keith Paton and Jim Coleman Toyota! I would recommend them for the best auto buying experience ever!!! More

A few weeks ago, I apprehensively began my search for a new Toyota Camry. After a horrific buying experience with a few local dealers about 3 years ago, I vowed to never to purchase a Toyota in the DC Metr new Toyota Camry. After a horrific buying experience with a few local dealers about 3 years ago, I vowed to never to purchase a Toyota in the DC Metro area again. I contacted Jim Coleman Toyota via email and I received a phone call from Jason Parker. He was prompt, professional and very knowledgeable about the Camry. I scheduled an appointment with him to test drive the LE and SE model. Needless to say I purchased the vehicle that day without hesitation, the entire process quick, enjoyable and stress-free. I just want to say Thank you to Jason and the Jim Coleman family for restoring my faith in Toyota. More

I have purchased two cars from Jim Coleman Toyota and the experience was exceptional. I have recommended several of my friends and family members. The no-pressure sales approach, along with a good price will experience was exceptional. I have recommended several of my friends and family members. The no-pressure sales approach, along with a good price will keep me coming back. The service department is always fast and efficient, as well. More

Dealership has been the only people to service my Toyota. When my car died I had it towed to nearest machanic who said engine had "seized" and I needed a new motor. Called Jim Coleman who immediately said th When my car died I had it towed to nearest machanic who said engine had "seized" and I needed a new motor. Called Jim Coleman who immediately said they would pick up the car and look at it. They came up with the same diagnosis, and said it would cost them too much to figure out why it seized. (like maybe they did not put enough oil in it last time they changed it!!). They wanted $3900 to repair PLUS THE COST OF TOWING! They became rude and obnoxious about it. When I spoke to the General Manager, Brian Smith, I found him to be both patronizing and of absolutely no help. I have been a loyal Toyota customer for many years but with people like Brian Smith runing their operations, I really wonder where they are going. More