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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,963 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,963 reviews
June 04, 2026
I wanted to share some feedback regarding my recent experience at Jim Ellis. My vehicle was in service for a pending repair of approximately $1,800, coming only six months after I had already completed experience at Jim Ellis. My vehicle was in service for a pending repair of approximately $1,800, coming only six months after I had already completed a major turbo repair. Because of the circumstances, I made the decision to trade the vehicle and purchase another one from your dealership. The experience started off very positively. The initial greeting and interaction were welcoming and professional. However, at some point during the process, the experience shifted and became much less positive. One unexpected issue was the discussion surrounding the diagnostic fee. Since I was purchasing a vehicle from the same dealership where my vehicle was being serviced, the handling of that charge felt like a curveball and left me disappointed. Additionally, the vehicle I purchased came with only one key, despite being a one-owner lease vehicle. Within days of purchase, I also had to replace the battery in the key fob because the car hesitated to recognize the key fob. The finance process itself was acceptable, but the overall transaction took nearly four hours. My overall impression was that because I was purchasing a lower-priced vehicle, the level of service and attention may have been to lower standards. Whether that was the case or not, it was how the experience felt from my perspective. My recommendation would be to treat every customer and every transaction as important. You never know who you are serving, what their future purchasing may be, or how many people they may influence through their personal and professional More
by Ayshatreadwell
Verified Customer
June 03, 2026
Got me in. .. job well done! Couldn't ask for better service! Got me in... kept me advised on progress... made sure I didn't pay for anything I didn't need. Job .. job well done! Couldn't ask for better service! Got me in... kept me advised on progress... made sure I didn't pay for anything I didn't need. Job well done! Couldn't ask for better service! More
by Snommisrc
June 03, 2026
Great customer service has usual He is very friendly and checks to make sure I have the services I need add windshield blades when I got there. Can not thank enough for his help with service for my car all checks to make sure I have the services I need add windshield blades when I got there. Can not thank enough for his help with service for my car all the time. More
by RMCRAVEN
June 02, 2026
Very professional, courteous and nice. Chris Pennington answered all my questions in a very courteous and professional manner. The nice friendly and professional environment makes the wait Chris Pennington answered all my questions in a very courteous and professional manner. The nice friendly and professional environment makes the wait well worth it. More
by LEONALOVETTE
May 31, 2026
Great customer service! Richard gave me the red carpet treatment! Amazing I will always purchase from this dealer Richard gave me the red carpet treatment! Amazing I will always purchase from this dealer More
by keyonnalester0111
May 31, 2026
Had an amazing experience with Chris at Jim Ellis Buick GMC. Dude was patient, no pressure, and actually listened to what I needed. Made the whole process smooth. 20/10 service — would 100% go back and rec GMC. Dude was patient, no pressure, and actually listened to what I needed. Made the whole process smooth. 20/10 service — would 100% go back and recommend him to anyone. More
by hineclaud
May 30, 2026
I came in for a simple oil change and new windshield wipers. It was quick and easy. I was appreciative of the lounge area, especially enjoyed the outside option. Thank you! wipers. It was quick and easy. I was appreciative of the lounge area, especially enjoyed the outside option. Thank you! More
by 7BANKSME
May 30, 2026
From the time of my arrival until the time of my departure, the service manager who checked me in listened completely to my reason for being there and kept me updated on what was going on with my ve departure, the service manager who checked me in listened completely to my reason for being there and kept me updated on what was going on with my vehicle and approximately when it would be ready. More
by HELENHOLMES
Employees Worked With
May 30, 2026
Excellent job. It was good working with Dwayne. He made sure that someone was available to work on the car as soon as possible. It was good working with Dwayne. He made sure that someone was available to work on the car as soon as possible. More
by JBHUFF363
May 29, 2026
When picking up vehicle I felt I was intruding by asking questions, my sales person showed no interest and iI felt like I d I was bothering him questions, my sales person showed no interest and iI felt like I d I was bothering him More
by Mbrcare
