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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,970 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,970 reviews
June 07, 2026
I received good service from the team at Jim Ellis for the driver’s side airbag replacement recall notice. I appreciate their great help. the driver’s side airbag replacement recall notice. I appreciate their great help. More
by Carolyn
Verified CustomerEmployees Worked With
June 06, 2026
Thank you for your care and service in fixing my vehicle, I appreciate your care. I appreciate your care. More
by MR.PATE_3012
June 05, 2026
Overall the person I had seemed lazy. He was upselling me which I get but I've had him before and he told me a bunch of wrong information that gave me the run around regarding my warranti He was upselling me which I get but I've had him before and he told me a bunch of wrong information that gave me the run around regarding my warranties that were purchased. I was eventually able to get everything taken care of no thanks to him. I prefer anyone else in the service department. Most others have been helpful. More
by shayna3
Employees Worked With
My paper says Theodore Weinsziehr but I believe this guy goes by a different name.
June 05, 2026
Everyone was very professional and helpful. I had a great experience and I love my car. I had a great experience and I love my car. More
by Monica
June 05, 2026
Went in for 1st service (6500 miles), which was just oil change and tire rotation. Shouldn't take over 2 hours for this service. I would expect an 'express option' fo standard service change and tire rotation. Shouldn't take over 2 hours for this service. I would expect an 'express option' fo standard service More
by kylekeser
June 05, 2026
Willie Thompson and Team have been excellent. Providing amazing customer service with an awesome attitude and positive smile. Keep it up - Thank you, GGC Providing amazing customer service with an awesome attitude and positive smile. Keep it up - Thank you, GGC More
by paull5
Employees Worked With
Willie Thompson and Richard Bishop
June 05, 2026
He is so helpful, patient, competent and we had the best experience of purchasing with him experience of purchasing with him More
by Pooyanpe
Employees Worked With
June 04, 2026
I wanted to share some feedback regarding my recent experience at Jim Ellis. My vehicle was in service for a pending repair of approximately $1,800, coming only six months after I had already completed experience at Jim Ellis. My vehicle was in service for a pending repair of approximately $1,800, coming only six months after I had already completed a major turbo repair. Because of the circumstances, I made the decision to trade the vehicle and purchase another one from your dealership. The experience started off very positively. The initial greeting and interaction were welcoming and professional. However, at some point during the process, the experience shifted and became much less positive. One unexpected issue was the discussion surrounding the diagnostic fee. Since I was purchasing a vehicle from the same dealership where my vehicle was being serviced, the handling of that charge felt like a curveball and left me disappointed. Additionally, the vehicle I purchased came with only one key, despite being a one-owner lease vehicle. Within days of purchase, I also had to replace the battery in the key fob because the car hesitated to recognize the key fob. The finance process itself was acceptable, but the overall transaction took nearly four hours. My overall impression was that because I was purchasing a lower-priced vehicle, the level of service and attention may have been to lower standards. Whether that was the case or not, it was how the experience felt from my perspective. My recommendation would be to treat every customer and every transaction as important. You never know who you are serving, what their future purchasing may be, or how many people they may influence through their personal and professional More
by Ayshatreadwell
June 03, 2026
Got me in. .. job well done! Couldn't ask for better service! Got me in... kept me advised on progress... made sure I didn't pay for anything I didn't need. Job .. job well done! Couldn't ask for better service! Got me in... kept me advised on progress... made sure I didn't pay for anything I didn't need. Job well done! Couldn't ask for better service! More
by Snommisrc
June 03, 2026
Great customer service has usual He is very friendly and checks to make sure I have the services I need add windshield blades when I got there. Can not thank enough for his help with service for my car all checks to make sure I have the services I need add windshield blades when I got there. Can not thank enough for his help with service for my car all the time. More
by RMCRAVEN
