Jim Ellis Buick GMC Atlanta

"We couldn't recreate it" Beware - if your issue is not easily recreated immediately, it does not exist and therefore can not be addressed. If your issue existed when previousl Beware - if your issue is not easily recreated immediately, it does not exist and therefore can not be addressed. If your issue existed when previously mentioned and covered under warranty, it definitely won't be addressed now. More

JIM ELLIS IS THE BEST The sales team was very helpful and listened to my needs (price and options), the service department installed all the accessories quickly. Great job The sales team was very helpful and listened to my needs (price and options), the service department installed all the accessories quickly. Great job by the entire dealership, thank you More

Price is important but service is King I cannot say enough about Tom Rickard. While I could take my car to perhaps a cheaper place to get an oil change, it is worth going to this service c I cannot say enough about Tom Rickard. While I could take my car to perhaps a cheaper place to get an oil change, it is worth going to this service center and allow Tom to take care of our car. He is prompt, explains thoroughly and I feel my car is in excellent hands. He isn't condescending and is very pleasant to deal with. If it weren't for Tom, I would likely go elsewhere. More

Tom Rickard is a true service professional Great service Dept , very easy to deal with , does what they say and are 100% customer oriented!!!! I would recommend Jim Ellis GMC to anyone that is Great service Dept , very easy to deal with , does what they say and are 100% customer oriented!!!! I would recommend Jim Ellis GMC to anyone that is looking for a quality dealership to do business with !! More

Fantastic service advisor Cortez went above and beyond to help with my vehicles service. He was very understanding and polite! Highly recommend this dealership!! I will be back Cortez went above and beyond to help with my vehicles service. He was very understanding and polite! Highly recommend this dealership!! I will be back to have all my maintenance done on my vehicle! More

Excellent customer service and value I was a late arrival on Saturday and they still fit me in and were very nice. I’ve always been impressed with the Service Mgrs here. I was a late arrival on Saturday and they still fit me in and were very nice. I’ve always been impressed with the Service Mgrs here. More

Tire Problem Resolved Tom Rickard was able to order, install and balance the set of new tires I needed all in one day. I was very grateful for his immediate assistance. Tom Rickard was able to order, install and balance the set of new tires I needed all in one day. I was very grateful for his immediate assistance. More

Big Blue GMC Back for the 3rd time, staff makes you feel so comfortable and no pressure at all. Real classy dealership, World class establishment ! Thank u all. Back for the 3rd time, staff makes you feel so comfortable and no pressure at all. Real classy dealership, World class establishment ! Thank u all. More

Service work Called Tom, explained the problem, he ordered the parts, called when they arrived and I then set up the appointment. They were on time got the job don Called Tom, explained the problem, he ordered the parts, called when they arrived and I then set up the appointment. They were on time got the job done fast and I was back on the road. All when as smooth as possible,. More

Easy buying experience I had previously been to Jim Ellis to drive trucks last year but put the purchase on hold until now. The team there was very helpful and made the tra I had previously been to Jim Ellis to drive trucks last year but put the purchase on hold until now. The team there was very helpful and made the transaction when I decided to buy easy and as quick as possible. I would definitely buy another GMC from them in the future. Nobody was overly pushy about dealer options or add on sales either. More