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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,661 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,661 reviews

October 27, 2018

Great customer service!!! My wife and I had a great experience buying a vehicle. The one problem we had is getting the gash fixed at first. I started dealing with Serrano with More

by dawgs86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Nash
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

October 26, 2018

Salesman I worked with Jake to lease me car. He patiently showed us all colors and helped us to choose the right color and features. It’s because of him things More

by RAVI.PAIDIMARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I worked with Jake Bugrovsky and I don’t see his name
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 26, 2018

Good help with Reggie. I bought a new car and have not used your services yet. once I need any thing done maybe I will use your dealership for services. More

by jjboring1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

October 25, 2018

I already rated the Chevy dealership I took the car to the Chevy dealership and submitted a rating earlier this week. I took the car to the Chevy dealership and submitted a rating earlier More

by BHAWES0
Recommend Dealer
Yes
Employees Worked With
n/a
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

October 25, 2018

Long wait Had an appointment and when I got there they told me it would be 90 minutes. Ended up being over 2 hours for oil change and tire rotation More

by carefreegal9908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
notpositive on the person, Brandon Cannon
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hello. Thank you for giving us a review and rating! We will take your comments into consideration to improve for the near future. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!

October 25, 2018

The best service in this Dealer Center This dealer center is quick completing the sale process. They contacted by phone about the vehicle condition and made sure I registered for vehicle t More

by Unknown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky, Michael Mills
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Buick GMC Atlanta as your first choice for service!

October 25, 2018

Always great service As soon as I arrived Mr. Cannon was right there to hear what was going on with my car and gave me his undivided attention. More

by MELINDACHASTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for sharing your experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

October 23, 2018

Jim Ellis was awesome I walked into there show room knowing what I wanted and what I was willing to pay and I didn’t have any hassle they gave me right around what I expect More

by rankenb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Bacon, Michael Mills
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for sharing your experience with us and congratulations on your new truck! If you have any further needs or questions, please give us a call. We're always happy to help!

October 23, 2018

Excellent Service department The service writer was excellent and the process took less time than anticipated. Definitely will go back there. again. Great dealership and service d More

by Margr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon, Nina Richardson
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for sharing your response to the quality of service our staff provides! We look forward to your next visit! Take care!

October 19, 2018

Warranty service Very good experience with great communication and was provided a courtesy vehicle. All request were addressed as part of the service and very friend More

by rodmur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Oct 22, 2018 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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