Jim Ellis Buick GMC Atlanta

In and out in less than an hour Tom Rickard was professional and courteous. Even more importantly, he got me in and out of the shop in less than an hour. Routine maintenance; painl Tom Rickard was professional and courteous. Even more importantly, he got me in and out of the shop in less than an hour. Routine maintenance; painless experience. Thank you. More

Fast and friendly Everyone was very professional and friendly. I did not exactly where to go and someone show me exactly where I was suppose to go with a smile, Everyone was very professional and friendly. I did not exactly where to go and someone show me exactly where I was suppose to go with a smile, More

Roll-N-Lock Installation A problem occurred with initial installation, but service department manager (James) made everything right and assisted me additionally to help meet m A problem occurred with initial installation, but service department manager (James) made everything right and assisted me additionally to help meet my needs. Thank you James and Cortez! More

Great service experience My service advisor did a great job keeping me advised and getting the repair completed quickly. Highly recommended. Also, they made it convenient by p My service advisor did a great job keeping me advised and getting the repair completed quickly. Highly recommended. Also, they made it convenient by providing a loaner car. More

Exceeded expectations. . Under-promised and over delivered. I did not want to wait and John arranged a ride home. Shortly after arrival, I received a text that the car was rea Under-promised and over delivered. I did not want to wait and John arranged a ride home. Shortly after arrival, I received a text that the car was ready sooner than antipcipated. Everyone was exceptional. The service managers helped each other if Another was busy. I have a 12-year old car they've kept in excellent condition. Jim Ellis Buick is my service center. More

Oil Change Cortez was extremely helpful and a light in my day! I will be working with him for all my future car needs and look forward to it! Cortez was extremely helpful and a light in my day! I will be working with him for all my future car needs and look forward to it! More

Exceptional Service A/C stopped working on 2015 Yukon. I had researched and found some consumer report issues but no recall. After diagnostic test, John Anderson stepped A/C stopped working on 2015 Yukon. I had researched and found some consumer report issues but no recall. After diagnostic test, John Anderson stepped up to the plate and called GMC customer support regarding our repair and received approval to get 80% of the cost approved under warranty. Thanks so much John - you made our day sweeter and cooler! More

Cortez is Amazing! Every time I go to get my car serviced I always go when Cortez is working. He is the epitome of phenomenal and makes sure to keep you updated on the s Every time I go to get my car serviced I always go when Cortez is working. He is the epitome of phenomenal and makes sure to keep you updated on the status of the car. More

Tom once again exceeds all expectations I was having brake issues and called on my way home from an out of town trip with concerns. Tom said I could come on over, so I drove straight to the I was having brake issues and called on my way home from an out of town trip with concerns. Tom said I could come on over, so I drove straight to the dealership upon returning to Atlanta. He had a service vehicle ready and had my car fixed that same day! Makes me want to purchase again at Jim Ellis GMC/Buick for the excellent service alone. More

Great service Jake Bugrovsky did a great job at getting me the deal I was looking for. The whole staff worked with me on making the whole experience a good one. Thi Jake Bugrovsky did a great job at getting me the deal I was looking for. The whole staff worked with me on making the whole experience a good one. This is the first time I have bought from Jim Ellis and it was a great experience. More