Jim Ellis Buick GMC Atlanta

Worthy of your trust! Love this team of expert professionals. They do not try to up-sell you meaning they only provide the service you need. They literally made several r Love this team of expert professionals. They do not try to up-sell you meaning they only provide the service you need. They literally made several recommendations "not" to do all of the work I inquired about as in their opinion it was not yet needed. When was the last time you heard that? From the arrival for check in to the complimentary shuttle service home and back to the service center when my car was ready this was a first class operation. Oh and my 2004 Buick Regal (yes 2004) purrs like a kitten! Thank you Cortez and the rest of the Jim Ellis team for a job well done. You're simply the best! More

Came for an Acadia, was disappointed, bought a Sierra Everyone there treated us well, starting with Michelle Floyd on the phone. We wanted to buy a GMC Acadia Denali package. The vehicle we wanted was "ou Everyone there treated us well, starting with Michelle Floyd on the phone. We wanted to buy a GMC Acadia Denali package. The vehicle we wanted was "out" when we arrived, so we test drove a red one. We were very disappointed in the 2018 Acadia Denali. We have a 2014 Acadia Denali so we know how nice they can be. GM has chopped up the 2018. They are not as wide, not as long, and they tapered the back so much that the third row seat can only accommodate two people instead of three. The power folding mirrors are gone, the heads up display is gone, the air conditioned seats are not nearly as cold, and the front seats are cheaper overall, as well as not as wide. I felt cramped driving the 2018. I do not recommend the 2018 to anyone. Buy a used one, before 2017, you will love it. As for the Sierra, the whole experience was good. Ricardo was excellent to deal with on both the Acadia and the Sierra, and was not pushy or over bearing. We enjoyed our interactions with him and would recommend Ricardo to anyone. When we arrived to finalize the deal on the truck, it was ready, and cleaned, etc. Ricardo had seen to it that the preliminary paperwork was completed, so our time there was shortened. We drove away in a new GMC Sierra Denali and love it so far. More

3.5 experience at Jim Ellis Dwight used the scare tactic “price only good for today “. We did not appreciate that. Nina was great. I plan to pick up my truck on 8/11. Dwight used the scare tactic “price only good for today “. We did not appreciate that. Nina was great. I plan to pick up my truck on 8/11. More

Great The whole experience was quick and painless. First time car owner and John was very patience with me and was great with showing me the car and all the The whole experience was quick and painless. First time car owner and John was very patience with me and was great with showing me the car and all the awesome features. Michael was also great! More

GOOD EXPERIENCE. PROFESSIONAL AND THOROUGH. VERY PLEASANT DEALERSHIP, WORKED WITH MY SCHEDULE EVEN WHEN I ARRIVED 10 MINUTES LATE DUE TO ATLANTA TRAFFIC. WAITING AREA PROFESSIONAL AND THOROUGH. VERY PLEASANT DEALERSHIP, WORKED WITH MY SCHEDULE EVEN WHEN I ARRIVED 10 MINUTES LATE DUE TO ATLANTA TRAFFIC. WAITING AREA WAS CLEAN. More

Always a great service experience I always have a great experience when I come to have my vehicle serviced. Mr. Anderson was very courteous to my mother and me. He did very well to k I always have a great experience when I come to have my vehicle serviced. Mr. Anderson was very courteous to my mother and me. He did very well to keep me informed about my vehicle's status, and definitely went above and beyond to provide a great service experience from dropping my vehicle off to setting up my rental while my vehicle was being serviced. More

Service Extremely lengthy time for an oil change and tire rotation. Just over 2 hours. Additionally my tire system monitoring was not reset. After I receiv Extremely lengthy time for an oil change and tire rotation. Just over 2 hours. Additionally my tire system monitoring was not reset. After I received the warning light later in the afternoon, I had to make a special trip back to go get this reset, I had someone new as my advisor..it was not Tom. Though when I went back Cortez was extremely helpful and quick to fix the problem. He is always extremely nice and helpful when I see him. More

New Tire I was in need of a new tire immediately. The parts department located the tire and set me up for an appointment with service within one hour. Also, I was in need of a new tire immediately. The parts department located the tire and set me up for an appointment with service within one hour. Also, I was provided a price match for the tire as offered. More

Great Service! Very professional and knowledgeable. Kept me in the loop of what was going on with my vehicle. Felt like they cared and had my best interest at hear Very professional and knowledgeable. Kept me in the loop of what was going on with my vehicle. Felt like they cared and had my best interest at heart. More