Jim Ellis Buick GMC Atlanta

Very poor service did not receive a call back . Call service manager 2 times no call back. Very upset about service and car diagnosis. Give me a call back or e-mail. Please . Call service manager 2 times no call back. Very upset about service and car diagnosis. Give me a call back or e-mail. Please More

Simply amazing Blake did a very good job and conducted his self in a very professional manner throughout the sale. Thank you Jim Ellis For a great experience Blake did a very good job and conducted his self in a very professional manner throughout the sale. Thank you Jim Ellis For a great experience More

Service for a battery I needed a new battery and wanted to.make sure that was all that was wrong.the server dept. Did a great job to help me without an appointment the wai I needed a new battery and wanted to.make sure that was all that was wrong.the server dept. Did a great job to help me without an appointment the wait was not too long even on a holiday. More

Terrain Good service visit from start to finish. My service rep John kept me up-to-date with repair and repair cost and time frame. He made suggestions for ad Good service visit from start to finish. My service rep John kept me up-to-date with repair and repair cost and time frame. He made suggestions for additional maintenance without making me feel pressured or obligated! Overall good experience 👍 More

GMC service He is experienced, really helpful and supportive professional, who has provided me with top ranked service, answered all my questions and even been pr He is experienced, really helpful and supportive professional, who has provided me with top ranked service, answered all my questions and even been pro-active. More

Acadia I dropped my car off the first time because when I shifted my car into park and turned it off I would get an error message on the dash saying “shift t I dropped my car off the first time because when I shifted my car into park and turned it off I would get an error message on the dash saying “shift to park” and my car would start rolling. My car was there for about a week and when I finally got it back I was told “it’s all fixed.” I went home that night and the same error message appeared. I was beyond frustrated by this. I called and brought my car back for the second time. I noted the fact that I don’t feel safe in the car. When I finally got my car fixed the 2nd time around, there was damage on the driver’s side door and a white scratch on the passenger side door. This car has been nothing but a headache for me as within the little over a year that I’ve had it I’ve had 8+ loaners from the service department because they had to fix something. I don’t feel safe in the car. More

Perfect Timing John said it would take 90 minutes. The time was hit dead on! Very pleased with how quickly I was in and out of service. John said it would take 90 minutes. The time was hit dead on! Very pleased with how quickly I was in and out of service. More

Jesus was terrific The kindness I received from Jesus was exceeded only by his professionalism. My service was prompt, exemplary, and an example of the Jim Ellis Team I The kindness I received from Jesus was exceeded only by his professionalism. My service was prompt, exemplary, and an example of the Jim Ellis Team I have had the good fortune to expect for many years. Many thanks to all. More

Service On time with no delays. John was excellent. Informed me as to other service needs and took care of them as soon as they wete identified On time with no delays. John was excellent. Informed me as to other service needs and took care of them as soon as they wete identified More

Always a pleasure working with Kalo Always help and knowledgeable. That’s why I keep coming back for so long. He is always friendly and able to work the best deal for me and my family. Always help and knowledgeable. That’s why I keep coming back for so long. He is always friendly and able to work the best deal for me and my family. More