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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,673 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,673 reviews
July 04, 2018
Damm near painless Taken in less than 5 minutes after scheduled arrival time, out in 35-40 minutes and on the road again. Product warranty fully explained and estimate p Taken in less than 5 minutes after scheduled arrival time, out in 35-40 minutes and on the road again. Product warranty fully explained and estimate provided for brake job which I requested. Although that brake replacement will be more than other local shops I'll go with the dealer because of the experience of the Technicians and the replacement with original parts. More
by WM.STANHOPE
Verified CustomerEmployees Worked With
Scott Bergstrom
July 03, 2018
Worst experience ever I I have a 2004 Buick LeSabre that I have always serviced and repaired at Jim Ellis, with no complaints. Thursday I came in with appointment fo I I have a 2004 Buick LeSabre that I have always serviced and repaired at Jim Ellis, with no complaints. Thursday I came in with appointment for oil change and AC fan wasn’t working. I was told to wait and I would be advised. 6 hours later I inquired. My service advisor didn’t know I was there. 2 hours later I was told I needed new AC motor and was given a loaner car. When I picked up my car, the AC fan still wasn’t working. I’m back today on Tuesday. More
by LEWISMCDONALD
Employees Worked With
Brandon Cannon, Cortez Heath
July 03, 2018
Excellent Customer Service I showed up without appointment and was worked into the schedule. I was given a time frame and waited for my oil to be changes. It was done as told. I showed up without appointment and was worked into the schedule. I was given a time frame and waited for my oil to be changes. It was done as told. More
by TCHIMIKLIS
Employees Worked With
Tom Rickard
July 03, 2018
Great purchase I’ve been frequenting this dealership for years and recently traded in our Yukon XL. It could not have been a better experience. Highly recommend Ni I’ve been frequenting this dealership for years and recently traded in our Yukon XL. It could not have been a better experience. Highly recommend Nicole and Jim Ellis. More
by jeremycloud
Employees Worked With
Nicole Quinones, Michael Mills
July 02, 2018
Go see Nina! She's amazing! Nina was amazing throughout the entire process. She was easy going and made the process super simple. She allowed me to make the decision over sever Nina was amazing throughout the entire process. She was easy going and made the process super simple. She allowed me to make the decision over several visits to the dealership. I highly recommend Nina at Jim Ellis! More
by EmilyS
Employees Worked With
Nina Richardson
June 30, 2018
2 Purchase, Service STILL top notch!! I have now purchased 2 vehicles from Jim Ellis over a span of 2 years and I still blown away with the level of service commitment they provide. Both J I have now purchased 2 vehicles from Jim Ellis over a span of 2 years and I still blown away with the level of service commitment they provide. Both Jake Bugrovsky and Dwight are THE BEST!! More
by Brands28
Employees Worked With
Jake Bugrovsky, Dwight Wood
June 29, 2018
New car Easy process, negotiable rate fit with my budget and the customer service was outstanding. At no point did I feel as though I was not being helped. Easy process, negotiable rate fit with my budget and the customer service was outstanding. At no point did I feel as though I was not being helped. More
by zaccrowweo
Employees Worked With
Dave Mathews
June 28, 2018
How MUCH to repair my A/C? The overall experience was at the level I expect from a dealer, but the price estimate was $1,100 more than another local Buick dealership for the sam The overall experience was at the level I expect from a dealer, but the price estimate was $1,100 more than another local Buick dealership for the same repair. In the past I felt I was paying more, but I never realized until this last (as in most recent and as in the last time I will ever go to Jim Ellis) repair. More
by Atlanta
Employees Worked With
Tom Rickard
June 28, 2018
Key Fob Replacement / Tire Pressure Check My visit to the service center was to replace a key fob, as the arm that goes in the ignition popped off. That went well. While there, I ask if they My visit to the service center was to replace a key fob, as the arm that goes in the ignition popped off. That went well. While there, I ask if they would check the tire pressure and add air if needed. When I returned home, the front tires were 37 psi, one back tire was 34 psi, and the other was 32 psi. Needless to say, that was not helpful. More
by MECMOORE
Employees Worked With
None of the employees I enteracted with are listed.
June 27, 2018
Excellent Service I bought the vehicle from Jim Ellis and they always do a great job at a good price. The owners a good honest business people !! I bought the vehicle from Jim Ellis and they always do a great job at a good price. The owners a good honest business people !! More
by EMOCK
Employees Worked With
James Williams
