Jim Ellis Buick GMC Atlanta

Unsatisfactory My service manager must have been having a bad day. He was angry and sullen. Didn't know about my app't.. and had an attitude as if it were my fault. My service manager must have been having a bad day. He was angry and sullen. Didn't know about my app't.. and had an attitude as if it were my fault. This is unacceptable. He was indifferent and made me feel unwelcomed. Indicated past damage to the car as if I wasn't taking care of it. More

Excellent My wife took her car in via an appointment. Everything was done on time while she waited for the car. She was very pleased with the service she rece My wife took her car in via an appointment. Everything was done on time while she waited for the car. She was very pleased with the service she received. More

Purchase new vehicle Purchased my vehicle and SIM card was not present inside (which controls navigation). It had to be ordered and I waited for it to come in before some Purchased my vehicle and SIM card was not present inside (which controls navigation). It had to be ordered and I waited for it to come in before some options could be used on my new vehicle. One person in service was rude in regards to ordering card-was discussed with manager. Other than that, fantastic experience with sales & finance! More

Will continue to buy cars from this location I found this dealership because of their partnership with WSB-TV in Atlanta. I was referred to Reggie who was beyond kind, patient, and helpful. I had I found this dealership because of their partnership with WSB-TV in Atlanta. I was referred to Reggie who was beyond kind, patient, and helpful. I had been to other dealers and not received this level of service. Reggie is the best of the best! I also worked with Mike Mills who was very transparent which I appreciated. I would definitely return to Jim Ellis for future purchases. More

Canyon Purchase !!! It was a pleasure working with Ricardo and Shawn . Two guys who no how to sharpen there pencils !!! If u are looking for a new vehicle give Ricardo a It was a pleasure working with Ricardo and Shawn . Two guys who no how to sharpen there pencils !!! If u are looking for a new vehicle give Ricardo a call u won't be dissapointed .Great place to buy your next car !!! More

Always conscious of keeping me aware of the time they ask of John Anderson has always been conscious of how long I am waiting for the service to be completed. This time he offered a loaner when the service was John Anderson has always been conscious of how long I am waiting for the service to be completed. This time he offered a loaner when the service was going to take a few hours at a minimum. I appreciate the attention to this and his willingness to discuss the unique situations we have run into with my Cascada. More

Tom Rickard did great. Tom met my expectations on making sure the service was completed on time and was very thourough with explaining the services applied to my vehicle. Tom met my expectations on making sure the service was completed on time and was very thourough with explaining the services applied to my vehicle. More

Courtesy, Expertise a hallmark of Jim Ellis service dept. I have always found the service department at Jim Ellis to be Stellar. And I have found the staff to be extremely helpful, especially in my case yest I have always found the service department at Jim Ellis to be Stellar. And I have found the staff to be extremely helpful, especially in my case yesterday when my car needed a new battery so I could pick up my grand kids at their school on time. Thank you !! More