Jim Ellis Buick GMC Atlanta

Great The service counter was great the waiting area was pleasant coffee was good I gave you 4 stars because my tires were rotated but the pressures are al The service counter was great the waiting area was pleasant coffee was good I gave you 4 stars because my tires were rotated but the pressures are all different different pressures in each tire so they never corrected the pressure More

Awful Service **Updated Review** We're still driving around on a tags that expired over 35 days ago and nobody will respond to our emails or offer a solution to th **Updated Review** We're still driving around on a tags that expired over 35 days ago and nobody will respond to our emails or offer a solution to the problem that Jim Ellis created. Absolutely terrible service. Once they sell you the vehicle, they're done with ya, even if the problem is their fault. Unreal. *Original Review* We knew what we wanted, knew the price we were willing to pay, and didn't want any surprises. John "Dobs" Nadobny got everything together and had it ready when we got there to buy the truck. He got it detailed, filled up, and ready to go as promised. He made the whole transaction as smooth and quick as possible. Mike Mills handled everything in a similarly professional and fast manner. Much appreciated! More

Terrible Post-Purchase Service I am driving around with a paper license plate that expired in September, and it's their fault. Unless you want a headache and feel like risking getti I am driving around with a paper license plate that expired in September, and it's their fault. Unless you want a headache and feel like risking getting pulled over all the time because of your expired license plate, I can't recommend this dealership. We bought a truck here over 80 DAYS ago. Since then, I've received countless emails about "GMC Rewards" and "Sale today" and other inbox-filling promos, but they never respond to the actual issues. We paid a little extra when we bought it to have them handle all of the titling/tag paperwork so we wouldn't have to mess with it. Guess what? I sent the required paperwork over 40 DAYS ago, I was told "I'll check into this as soon as I can" 15 DAYS ago... and the temporary tags EXPIRED over 35 DAYS ago. They haven't responded to *several* emails about this, and they pass the problem up to the next person then down to the other. To this day, they have still not fixed their mistake or offered a solution. I feel scammed. There are plenty of places to buy a GMC in Atlanta, I would stay away from this dealer. The low price IS NOT worth it. More

Good Service Very professional. Service Advisor Brandon Cannon, was fantastic. Go things done on time, and help with Warranty Items. I can not say more about them Very professional. Service Advisor Brandon Cannon, was fantastic. Go things done on time, and help with Warranty Items. I can not say more about them. More

Fantastic Experience Great dealership. John Nadobny was fantastic from start to finish. The whole crew here works hard to make sure you are getting in the truck you want f Great dealership. John Nadobny was fantastic from start to finish. The whole crew here works hard to make sure you are getting in the truck you want for a fair price. Will lokk back to them when it's time for another one. More

Best dealer in ATL for Yukon XL Easy to work with and great selection. Professional team that wasn’t pushy! Happy to have a great team to work with going forward on new purchases in Easy to work with and great selection. Professional team that wasn’t pushy! Happy to have a great team to work with going forward on new purchases in the future. More

Great deal I’m very happy with the truck. I really recommend this dealership, they tried their best to offer me a good deal. Thank you Nina! I’m very happy with the truck. I really recommend this dealership, they tried their best to offer me a good deal. Thank you Nina! More

Service work was performed on time, customer service was great thanks to Tom and a loaner vehicle was provided. Warranty was offered for some of the discrepancies was performed on time, customer service was great thanks to Tom and a loaner vehicle was provided. Warranty was offered for some of the discrepancies that I was concerned about. More

Quick scheduling, quick turnaround The dealership fit me in based on my schedule in a timely manner. The service representative was handling 3 customers at once and managed to let us al The dealership fit me in based on my schedule in a timely manner. The service representative was handling 3 customers at once and managed to let us all know that our business was important. More