Jim Ellis Buick GMC Atlanta

Top notch customer service experience! The staff is professional and attentive. I purchased a vehicle and I never felt pressured. The service department staff is equally helpful. Awesome al The staff is professional and attentive. I purchased a vehicle and I never felt pressured. The service department staff is equally helpful. Awesome all-around experience! More

Best experience ever! Let me be clear. I hate the car buying experience. Typically no one listens, they just want to sell you stuff you don’t want. This is not the case w Let me be clear. I hate the car buying experience. Typically no one listens, they just want to sell you stuff you don’t want. This is not the case with Dave Mathews and the team at Jim Ellis Buick. Everything was taken care of. They gave me a very respectable trade, took care of my financing, and really listen to what I wanted and they delivered. I am very impressed with Dave Mathews, Michael in the finance department, the dealership manager. More

Great people and service It was a very good experience in that you have the best people and the largest selection. Would recommend to my family and friends. You are profession It was a very good experience in that you have the best people and the largest selection. Would recommend to my family and friends. You are professional grade! More

Great customer service! Barry Bacon couldn't have been kinder or more thorough. He had my paperwork ready, helped negotiate my trade in and gave a complete overview of vehicl Barry Bacon couldn't have been kinder or more thorough. He had my paperwork ready, helped negotiate my trade in and gave a complete overview of vehicle features. Michael Mills was kind, professional and helpful with financing advice. More

Very pleased with the service! I'm very satisfied with the customer and mechanic service I find at this dealership; friendly and professional; and also the waiting room area is very I'm very satisfied with the customer and mechanic service I find at this dealership; friendly and professional; and also the waiting room area is very comfortable and adequate to let me keep working in my computer while my truck is bein serviced. More

Positive oil change experience Made an appointment for regular oil change maintenance. My car was taken quickly and returned to me in about an hour. I asked that the car be run th Made an appointment for regular oil change maintenance. My car was taken quickly and returned to me in about an hour. I asked that the car be run through the car wash, and the service adviser complied graciously. More

Excellent I didn’t have an appointment yet they fit me in, got me in a rental car and repairs made completely hassle free! Their automated processes were helpfu I didn’t have an appointment yet they fit me in, got me in a rental car and repairs made completely hassle free! Their automated processes were helpful! More

Not that happy Ricardo and Anthony was great. But Michael Mills suck. First he gave me high interest rate. of 6.85 with a 785 credit score. He told me that what GM Ricardo and Anthony was great. But Michael Mills suck. First he gave me high interest rate. of 6.85 with a 785 credit score. He told me that what GM financial was giving. turn out that was a lie. They told me they just approved me the dealership set the interest rate. Second I wanted to cancel my gap, extended warranty and a joke product they call Allstate paint and fabric. Fyi never buy that. But Michael would never return my calls. the only person that would was Anthony the sale manager. If they only new I buy a car every 2 years. And I own 3 GM vehicles now. I will never buy at Jim Ellis again. I bought my truck in the early part of October. still waiting on over 4k of my money and it is December. More