Jim Ellis Buick GMC Atlanta

I went in for an oil change because I had a coupon for $79.99. The total bill was $109. 33%more. There was a $25 disposal fee.added. Felt like bait and switch. If you advertise an oil change for $79, $79.99. The total bill was $109. 33%more. There was a $25 disposal fee.added. Felt like bait and switch. If you advertise an oil change for $79, I should be able to get it for (duh) $79. Not going back. More

Juan is great to work with! He made a mostly remote transaction smooth, quick and pain free. He was always quick to respond and he's a man of word and didn't get any pressure, He made a mostly remote transaction smooth, quick and pain free. He was always quick to respond and he's a man of word and didn't get any pressure, last minute fees, or any of that other stuff I've seen some dealerships do. He also gives great resturant recommendations. I also got a check-in after the sale just making sure my daughter was happy with the car and didn't have any questions. Like he says... When you buy one, you get Juan for free! LOL More

The team at this location was very knowledgeable & professional from start to finish! This was my second experience with a Jim Ellis dealership & I’d definitely purchase from you all again! Lari Downs professional from start to finish! This was my second experience with a Jim Ellis dealership & I’d definitely purchase from you all again! Lari Downs & Mr. Wood were awesome! The receptionist was also very nice & had the most welcoming smile! Thanks for a smooth transaction! More

9 trips to have infotainment system replaced. 4th system, poor communication On status of parts and completion of repair 4th system, poor communication On status of parts and completion of repair More

I called the dealership on a car that they had for sale, I was given one price of 46,000 from one sales manager, then another price from somebody else for 51,000 I called them out on it. They said there’s n I was given one price of 46,000 from one sales manager, then another price from somebody else for 51,000 I called them out on it. They said there’s nothing they can do with the price , the car is 51 grand. Have a nice day. I don’t know you other people but 4K is a lot of money More

Great Customer Service. . Gentleman ant counter ( I believe his name was Ted). Great help!! Definitely a Great experience! . Gentleman ant counter ( I believe his name was Ted). Great help!! Definitely a Great experience! More

I dropped my truck there to have them install a tonneau cover. The service advisor was professional and they did the work in the time frame they quoted. cover. The service advisor was professional and they did the work in the time frame they quoted. More

Great dealership, they could be a bit more communicative with each other and clients but overall good. with each other and clients but overall good. More

Overall very satisfied with the dealer. Communication via email and phone was excellent. The at dealer experience was very good. The salesman, Nathan Watson was helpful and professional dur Communication via email and phone was excellent. The at dealer experience was very good. The salesman, Nathan Watson was helpful and professional during the buying process. The sale manager and general manger were also very nice and helpful. More

Very friendly staff and Irving was amazing. In and out in a timely manner. Awesome deal. In and out in a timely manner. Awesome deal. More