Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,647 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,647 reviews
March 09, 2018
Awesome car leasing experience! Nicole Quinones was the best sales associate I've ever worked with! She was kind, informative, relaxed, and made me very comfortable during the whole Nicole Quinones was the best sales associate I've ever worked with! She was kind, informative, relaxed, and made me very comfortable during the whole process. I will always come back to her for future leases / purchases! More
by rcbeall1
Employees Worked With
Nicole Quinones
January 31, 2018
Jake came through! Jake worked hard to get me the best deal possible, was very thorough and helpful. TJ got me some great incentives and when the difference in price in Jake worked hard to get me the best deal possible, was very thorough and helpful. TJ got me some great incentives and when the difference in price in the next up package he let me know when he could have sold me the lower package at the same price. Jake has been great after the sale as well. More
by Alanbryant
Employees Worked With
Jake Bugrovsky, TJ Manji
December 22, 2017
Right on time service My husband and I had an awesome buying experience. We purchased the vehicle we wanted without any problems. Fred Gamble really made us feel welcome My husband and I had an awesome buying experience. We purchased the vehicle we wanted without any problems. Fred Gamble really made us feel welcome and that he valued our business!! He even worked on his day off to ensure that we got the GMC Sierra Danali truck we wanted. Hats off to Fred and the finance manager😀👍🏽 More
by Hartsfield1500
Employees Worked With
Fredrick Gamble
December 14, 2017
Buying a car was easy! My salesman, Jim Banks, was great.He made the process very easy.Love this dealership !I will be back for service on my new Buick. My salesman, Jim Banks, was great.He made the process very easy.Love this dealership !I will be back for service on my new Buick. More
by Retirement living!!
Employees Worked With
Jim Banks
October 12, 2017
Great Service TJ and team helped me locate a vehicle and made the whole process enjoyable. Wonderful experience! They gave me a great overview of the vehicle and h TJ and team helped me locate a vehicle and made the whole process enjoyable. Wonderful experience! They gave me a great overview of the vehicle and have followed up to ensure I was satisfied More
by Tobinmacys
Employees Worked With
TJ, Nicole and Mike, Mark Frost, Brittney Tucker
October 12, 2017
Purchase of new vehicle Great buying experience due to a customer oriented company. Very nice employees, very informative, and everyone acts like they love there job which is Great buying experience due to a customer oriented company. Very nice employees, very informative, and everyone acts like they love there job which is rare to find in a company! A lot of car dealerships are pushy and kind of aggressive and Jim Ellis is not pushy at all which I loved. More
by restaurant owners
Employees Worked With
Dustin, Jake Bugrovsky
October 06, 2017
Poor Service I scheduled an oil change with with Tom Rickard. I called prior to arriving and spoke with a customer service professional. I was advised to take vehi I scheduled an oil change with with Tom Rickard. I called prior to arriving and spoke with a customer service professional. I was advised to take vehicle to new car dealership. I arrived and Tom M. told me that they didn't do oil changes at that location and I needed to drive up the hill to the express shop. He didn't get my service advisor at my request. I drove over to the express lane and explained to Cortez, who was very apologetic. He even insisted on getting Tom Rickard over to assist, but I wasn't feeling well and declined. I wanted to just be done. More
by Tip_yeathisme
Employees Worked With
Tom M, Tom Rickard
September 28, 2017
Wonderful Experience I set out on my Saturday with a list of Brands and Models I wanted to look at in addition to my lengthy "wants" out of a new vehicle. As I was looking I set out on my Saturday with a list of Brands and Models I wanted to look at in addition to my lengthy "wants" out of a new vehicle. As I was looking around at different car dealerships I drove into Jim Ellis. When I walked into the dealership I was approached by Nina Richardson. She made me feel very comfortable from the very beginning! She is very personable and knowledgeable. Don't care for pushy sales folks! Not wanting to draw her away from another potential sale; I was very clear that I was doing "research" and would not be leaving the dealership with a car on this day. Nina never flinched, got defensive or arrogant in fact the total opposite. Nina is an amazing salesperson. She made me feel like I was a friend. She had answers to all of my questions, she was knowledgeable about the inventory and offered reasonable suggestions that met both my "wants" and my budget. Needless to say my shopping stopped here and I left with a vehicle that didn't just meet but exceeded my expectations! Nina exemplifies great customer service. If you are shopping for a car visit Jim Ellis Buick GMC Atlanta and ask for Nina, she is AMAZING! More
by Ribbit
Employees Worked With
Nina Richardson
September 07, 2017
Battery issue Kim is just awesome! I had a battery issue and she had me all taken care before I brought my vehicle to the dealership. Thank you so much for taking Kim is just awesome! I had a battery issue and she had me all taken care before I brought my vehicle to the dealership. Thank you so much for taking care of my family and I. More
by Shanika Montford
Employees Worked With
Kim Clark
August 30, 2017
Amazing Salesperson As I was looking around at different car dealerships and I found Jim Ellis. I walked into the dealership and I met Nina Richardson. She made me feel c As I was looking around at different car dealerships and I found Jim Ellis. I walked into the dealership and I met Nina Richardson. She made me feel comfortable at first approach. She was very personal,personable and expendable. I had never had a woman salesperson before and I am not a big fan of pushy car salesman. She was the total opposite of pushy salesman. Nina was an exemplary salesperson. She exemplified great customer service. If you need a car see Nina. More
by hooper, c
Employees Worked With
Nina Richardson
