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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
4.3
1,631 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,631 reviews

July 04, 2024

The little shop that could! The dealership is small, but the heart and drive here is palpable. Can’t really see the cars you’re looking for on the lot, but a call ahead and it’l More

by Msren2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IRVING REYES
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Jul 10, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

July 01, 2024

We had an issue with the truck purchased. Patrick reached out to me and we promptly took care of this More

by IRNWKR11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JUAN URDANETA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Jim Ellis Buick GMC Atlanta responded

We're pleased to know we have been able to exceed your expectations and really help you out!

June 28, 2024

Arrived late for oil change due to traffic accident, still received great service inn a short amount of time. The young man at service desk was very friendly. It was a weekend and I think his name was E More

by COLBERTFANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene in service dept
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Jul 10, 2024 -

Jim Ellis Buick GMC Atlanta responded

Hi there! We're so happy we were able to help you out!

June 22, 2024

We are happy with our purchase! Got exactly what we wanted. The kids love it! More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Nash, Dwight Wood
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Jul 10, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

June 20, 2024

Awesome service, enjoyed how quickly they got my truck serviced. Zac in parts is amazing. Cudos to the tech and service advisor More

by JERRYRINEHART14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts dept
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Jul 10, 2024 -

Jim Ellis Buick GMC Atlanta responded

We sincerely value your business and look forward to your next visit!

June 19, 2024

Very impressive dealership with very professional employees and a great selection of cars. Prices were better than the surrounding area. Pleasant experience all around. More

by Scottmcdavid
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JUAN URDANETA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Jim Ellis Buick GMC Atlanta responded

Hi there, thank you for taking the time to leave a review for us at Jim Ellis Buick GMC. We're happy we could meet your expectations!

June 16, 2024

Horrible. Knew nothing about the product and lied about it and the financing. Would never go back and will use another dealership for any maintenance. More

by Aycox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t remember names
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Jun 19, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 15, 2024

The dealership was most helpful in the buying process of my new car. They worked with me and they're very knowledgeable about the product. More

by JULU140
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwight Wood
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Jun 19, 2024 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 14, 2024

Dealer sent our GMC truck to get fixed. Communication was poor and rarely answered when called. The problem reoccurred less than a week later. Was forced to trade the newly purchased GMC fo More

by mobiusbang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Jun 19, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 10, 2024

This is my second scheduled service visit to Jim Ellis. I've always had a great experience with very little to no wait, car available on time, and pricing is reasonable. More

by cjones88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 19, 2024 -

Jim Ellis Buick GMC Atlanta responded

We're glad everything was completed quickly and to your satisfaction!

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