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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,799 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,799 reviews
September 30, 2025
Poor customer service. Not a great experience. No one seems to enjoy their job or so any appreciation for their customers. Not a great experience. No one seems to enjoy their job or so any appreciation for their customers. More
by GTHOM1384
Verified CustomerEmployees Worked With
September 29, 2025
I visited Jim Ellis GMC on September 22,2025 regarding the purchase of a 2025 GMC Sierra. I had set an appointment to view the vehicle, yet upon arrival the truck was not visible. Neither the sales repres the purchase of a 2025 GMC Sierra. I had set an appointment to view the vehicle, yet upon arrival the truck was not visible. Neither the sales representative nor the sales manager could locate it for nearly 15 minutes. I was eventually escorted to another location on site, where the vehicle was finally shown. To my disappointment, the truck was dirty inside and out and was not clearly prepared for showing-especially after I had been assured beforehand that it would be ready. Despite this, I was still interested in the vehicle and hopeful of receiving fair treatment and a good price from a reputable local dealership. After several rounds of back and forth negotations, we agreed on a purchase price. From the beginning, I was clear that I wanted to take advantage of the advertised 2.9% financing rate thru GMAC. However, the finance manager initially offered me a 7% rate, and after more than an hour of back and forth, only then agreed to the 2.9% rate over 72 months. After full execution of paperwork, new truck was driven up to allow transfer of personal items. Shortly later, sales manager mentioned that our agreement was not correct and agreed to 2.9% rate could not be offered nor accepted, and I would need to accept a higher rate of 5.9% or find alternative financing. After giving experience some thought, I returned truck to dealership the next morning. The entire experience was unprofessional, unethical, and incredibly frustrating. I have purchased vehicles for over four decade, and this was by far the worst sales and finance process I have ever encountered. More
by browland9496
September 29, 2025
Larry is absolutely amazing! Made the car buying experience painless. Answered all my questions. I love my new vehicle! Thank you Larry Made the car buying experience painless. Answered all my questions. I love my new vehicle! Thank you Larry More
by Rachel
Employees Worked With
September 28, 2025
The employees I spoke with were very helpful without being pushy. I felt comfortable and helped throughout my buying process. It was great to have such a relaxed and friendly atmosphere without the pres being pushy. I felt comfortable and helped throughout my buying process. It was great to have such a relaxed and friendly atmosphere without the pressure of other dealerships. Even while waiting, I was sitting in the area and employees were coming in and out and just speaking with me (instead of trying to just push a sale me). The three employees I worked with were all great to work with and I will definitely be returning for my next vehicle. More
by nmtrach
September 26, 2025
I had an excellent experience with Corey Kopec and Larion Downs at GMC Buick. They went above and beyond to make the process smooth and stress-free, showing genuine professionalism and care every step of the Downs at GMC Buick. They went above and beyond to make the process smooth and stress-free, showing genuine professionalism and care every step of the way. Their knowledge, patience, and commitment to great customer service truly stood out. I couldn’t be happier with the experience and highly recommend them to anyone looking for outstanding service at GMC Buick. More
by ibarrar209
September 26, 2025
This was the best car being experience I ever had! ! Dealership was wonderful and Larion was awesome to work with. They we able to get me into a 2024 GMC Sierra at the price range I was looking for. ! Dealership was wonderful and Larion was awesome to work with. They we able to get me into a 2024 GMC Sierra at the price range I was looking for. Even setup home delivery since I was not able to get a ride back to the dealership. Will definetly be back on my next vehicle purchase! More
by jvcoachp
September 25, 2025
The dealership was great and so easy to work with! Got a great offer on my trade in and a great price on a new truck! I worked with Larry Downs who was very knowledgeable and easy to work with and mad Got a great offer on my trade in and a great price on a new truck! I worked with Larry Downs who was very knowledgeable and easy to work with and made it a great experience! His customer engagement was top notch! More
by jspencer55
Employees Worked With
September 25, 2025
The dealership was great, tons of options. Larry was incredible though!! So helpful and understanding with all of my wants & needs. 10/10. Larry was incredible though!! So helpful and understanding with all of my wants & needs. 10/10. More
by kristen.hughes2015
Employees Worked With
September 24, 2025
Chris was fantastic on my purchase of my new 2026 Yukon Denali ultimate I’m thankful he was so easy to work with Denali ultimate I’m thankful he was so easy to work with More
by stanrbettis
