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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,633 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,633 reviews

May 24, 2024

I bought my car from this dealer and have been coming to the service dept for 10 years. They said I needed a new transmission for $6,700 and a new actuator for my ac for $2,000. I took the car to another ve More

by CVDESIGNS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ted Weinszichr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jones
May 28, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 23, 2024

I had no issues with the dealership and Tate, the sales manager whom I only spoke to on the phone was great. I thought the finance person, Kevin, was really great as well though I didn’t finance my vehicl More

by Lofed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tate Chesser
May 28, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

May 17, 2024

My experience was great and the staffs were very helpful and knowledgeable. I recommend others to visit you guys. More

by Shimelis kumbi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashon Holley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Hadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Wood, Tate Chesser
May 23, 2024 -

Jim Ellis Buick GMC Atlanta responded

We're glad to hear you found our staff was so knowledgeable and helpful!

May 08, 2024

Great experience, staff was knowledgeable and quick to help. Vehicle was delivered clean and promptly. More

by WCARTER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Nash, Mark Starks
May 10, 2024 -

Jim Ellis Buick GMC Atlanta responded

We want all our clients to have a comfortable and stress-free experience with us!

May 07, 2024

Mechanic got grease on interior and scratch to exterior door side panel and it was just a simple oil change More

by D_WELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John is deceased please remove him from profile
May 09, 2024 -

Jim Ellis Buick GMC Atlanta responded

We would like the opportunity to make this up to you. Please contact our manager at (770) 676-3287 so we can make your experience a positive one.

May 07, 2024

Problem resolved fairly quickly without delay. Happy with the service. Service tech was responsive and the service was covered. More

by DARRELLMERCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Dwayne
May 09, 2024 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction!

May 02, 2024

Everything went well with the process. Our expectations were met. We were granted everything we wanted. More

by ROSYHDZ2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JUAN URDANETA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : IRVING REYES
May 09, 2024 -

Jim Ellis Buick GMC Atlanta responded

We're pleased to know we have been able to exceed your expectations and really help you out!

May 02, 2024

Excellent organization with exceptional services and products. Thank You Mr Dylan. Super Dave. We will be coming back. More

by Super Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
May 09, 2024 -

Jim Ellis Buick GMC Atlanta responded

Our staff is committed to providing each of our clients with the best automotive experience!

May 01, 2024

I DROP MY VEHICLE OFF ON 8 APRIL 2024 AND THE TIME IT TOOK TO FIX WAS 21 DAYS. I DIDN'T GET MY VEHICLE BACK UNTIL 29 APRIL 2024. I THINK THAT xxxx POOR CUSTOMER SERVICE.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. More

by redarmedpanther19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Jones
May 09, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 30, 2024

Mr Dewayne Ivroy professional nice his services to me and the other guest was impeccable More

by Jannhugh7@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne Ivroy
May 03, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

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