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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
4.3
1,672 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,672 reviews

February 20, 2024

The experience was great and wasn’t there long at all. Justin was great. Would be a 5 Star but never got the second remote for our truck that was promised. Asked about an update and said it was going to b More

by tp03cobra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
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Feb 24, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We would like to assist you further with the key fob. Please contact the dealership at your earliest convenience. We appreciate your business!

February 16, 2024

My experience was outstanding as well as beneficial. I would suggest Jim Ellis Buick GMC Atlanta to anyone looking for service or a vehicle. More

by RTSMITH34
Recommend Dealer
Yes
Employees Worked With
Brandon Black
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Feb 24, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

February 14, 2024

Not someone that I am totally satisfied with and am not comfortable with recommending the dealership. Period! More

by gmac46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Starks
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Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

Hello there, we appreciate you taking the time to leave us this feedback.

February 13, 2024

It was ok, I feel like they could've done better to resolve the issue that I created an appointment for More

by danteon01
Recommend Dealer
Yes
Employees Worked With
Ted
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Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

February 10, 2024

The service team was excellent in communicating with me about the status of my truck and any other concerns. More

by Dwightvannwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lashon Holley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Wood, John Jones, IRVING REYES
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Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 10, 2024

Great guy! Courteous and he helped me understand what needed to be done Pleasant Easy More

by Dcrockett83
Recommend Dealer
Yes
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Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

February 08, 2024

Major lacking in communication and good service. Major lacking in communication and good service. Major lacking in communication and good customer service. More

by Justin.boyd82
Recommend Dealer
No
Employees Worked With
Dewayne Ivory
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Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

We would like the opportunity to make this up to you. Please contact our manager at (770) 676-3287 so we can make your experience a positive one.

February 07, 2024

Unhappy Jan. 15 inspection did not indicate brakes needed repairs. Told on Jan 23 completed. More

by ronbburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Blumberg
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Feb 17, 2024 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 06, 2024

It was amazing He was very helpful. He was very polite and helped me understand what I needed. More

by AALIAAMEEN
Recommend Dealer
Yes
Employees Worked With
Brandon Black
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Feb 24, 2024 -

Jim Ellis Buick GMC Atlanta responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 05, 2024

I was told this was a reputable dealership and at the car that I was purchasing would be checked out thoroughly. Car has a Oil leak TPM s sensors. Going bad So I would say my experience is not good. More

by Maleykhunter
Recommend Dealer
No
Employees Worked With
Scott Unger, Scott Unger
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Feb 16, 2024 -

Jim Ellis Buick GMC Atlanta responded

We would like the opportunity to address your concerns. Please reach out to us directly at (770) 676-3287 when you have a chance. Thank you, and we look forward to hearing from you.

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