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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,625 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,625 reviews
August 22, 2023
After waiting 2 weeks for a screw to come in for my tailgate. Turned out that it was not complete right. I am currently waiting on another screw or and washer to come in for the tailgate. tailgate. Turned out that it was not complete right. I am currently waiting on another screw or and washer to come in for the tailgate. More
by ifran
Verified CustomerEmployees Worked With
John Jones
August 19, 2023
Ted was excellent given our situation. We had to get the car towed to this dealership at the last minute. Ted kept me up to date with the status and they turned it around faster than expec We had to get the car towed to this dealership at the last minute. Ted kept me up to date with the status and they turned it around faster than expected. Very pleased. More
by MJ
Employees Worked With
Ted Weinsziehr
August 16, 2023
I purchased a 2018 GMC Yukon from this dealership several years ago. I have left several VM's and sent an email to Mark Starks to call me regarding my GAP insurance. Here we are two weeks later almost and years ago. I have left several VM's and sent an email to Mark Starks to call me regarding my GAP insurance. Here we are two weeks later almost and I still can't get a response from him! Very disappointed!! Expected more from this dealership. This will definitely be my last purchase from this dealership. More
by jdeaton0928
Employees Worked With
Mark Starks
August 11, 2023
Friendly employees. Efficient protocols. Kept up to date with text communication. Appropriate pricing. An excellent experience. Efficient protocols. Kept up to date with text communication. Appropriate pricing. An excellent experience. More
by Customer
Employees Worked With
John Jones
August 10, 2023
I took my vehicle to this dealership in June to a few things fixed on the vehicle, I'm getting it back in July with nothing but an oil change done. Theodore Weinheizher was the service advisor I have eve things fixed on the vehicle, I'm getting it back in July with nothing but an oil change done. Theodore Weinheizher was the service advisor I have ever had, he never kept me "advised" on what was going with my vehicle for the whole month it was up there. I had to make all the calls to the warranty company and keep calling the dealership to see if I speak with him, I only got in touch with him once. Very unprofessional, nonchalant attitude. When I got my vehicle back it looked like someone just ransacked my vehicle, my child's car seat was broken, cargo net had been tampered with and I asked for it to be detailed and that was not done. I feel mistreated and taken advantage of. I will NEVER go back to this place the WORST service. More
by chanteriaT
Employees Worked With
Theodore Weinheizer
August 10, 2023
Words cannot express how satisfying is was dealing with those mentioned above. My name is Zola Thurmond and my husband is the CEO (Chief Operating Officer of DeKalb. Kudos to the Ellis family, those mentioned above. My name is Zola Thurmond and my husband is the CEO (Chief Operating Officer of DeKalb. Kudos to the Ellis family, More
by ZOLATHURMOND
