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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,623 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,623 reviews
Verified Customer
April 06, 2023
Service Dept. was able to conduct maintenance on my vehicle within two business days of my calling to schedule an appointment. I liked that. -The initial assessme was able to conduct maintenance on my vehicle within two business days of my calling to schedule an appointment. I liked that. -The initial assessment was thorough and accurate. There were no increases in cost beyond the initial quote. -Quality of work was excellent. Truck operated very smoothly after service appointment. Steering components were checked and lubricated appropriately. Thanks! More
by Bob Sayle
Employees Worked With
John Jones
April 05, 2023
I dropped a vehicle off for Hertz to get the check engine light checked because I was told it might still be under warranty. The vehicle was checked out, but I didn’t authorize anything to be fixed, but they light checked because I was told it might still be under warranty. The vehicle was checked out, but I didn’t authorize anything to be fixed, but they went ahead and fixed it without my knowledge and wanted to charge $182 for pushing an oil dip stick back in. After I drop the vehicle off, I was supposed to be emailed an invoice that I never received. I called and left numerous voicemails and never received a call back. The vehicle said there for about two weeks because of their lack of communication. My location wasted man hours and had an out of service vehicle on our books for way too long because of them. I would never recommend them for fleet companies. Ted was horrible to work with More
by Jazzmine.grant
April 01, 2023
Experienced, and reflected in the delivery of the quality expected from GMC. My time was as important to them as it was to me. They treated me like I wanted to be treated! Thank you all and I will be back expected from GMC. My time was as important to them as it was to me. They treated me like I wanted to be treated! Thank you all and I will be back ! More
by ACATDOG2
Employees Worked With
Service mgr exceptional , John Jones
