
Jim Ellis Buick GMC Atlanta
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,623 reviews
Great team. Very helpful and accommodating. Frank Vasquez asked me how he could assist me and listened to my needs. No hard sell and willing to negotiate a fa Very helpful and accommodating. Frank Vasquez asked me how he could assist me and listened to my needs. No hard sell and willing to negotiate a fair price. I was in and out to purchase my car within 40 minutes. More
They had difficulty getting to my license plate lamp in order to replace the bulb so they found another route to it. Now the cover is loose. I’m so annoyed. order to replace the bulb so they found another route to it. Now the cover is loose. I’m so annoyed. More
This is the best place in town to have your car serviced and the love that is shared between you and the service department is really genuine and heart felt. My service guy is John he is the best even at 6 and the love that is shared between you and the service department is really genuine and heart felt. My service guy is John he is the best even at 6 a.m. in the morning. He takes that extra step to keep me up to date on any changes in make sure my car is safe for that next road trips and they are trouble free. Thank you for keeping my car serviced and my family safe. More
absolutely amazing! I can’t remember everyone’s name that helped me but there were at least 3 men in the service center that helped me when I was in a major crisis. They I can’t remember everyone’s name that helped me but there were at least 3 men in the service center that helped me when I was in a major crisis. They didn’t really have time to fit me when I showed up, but I’m from out of state and had an emergency with my car that I couldn’t keep driving on it. I was traveling with my children and they got me in right away and fixed my car so I could get back on the road. I couldn’t believe how incredibly kind they were. I believe the mechanics name was Dylan and then there was another really kind gentleman that helped and made sure I got everything I needed and got me safely back on the road. I was on march 16th in the afternoon at around 2 or 3 PM. Thank you from the bottom of my heart! More
The service advisor was great , the mechanic said he completed the work. I left only to find out he ever put in the switches. Has to go back . Wasted a whole day completed the work. I left only to find out he ever put in the switches. Has to go back . Wasted a whole day More
Failed to rotate tires nor inflate tires to correct pressure. No apology just another thirty minutes on top of an hour and a half oil change. pressure. No apology just another thirty minutes on top of an hour and a half oil change. More
3rd times a charm and that’s exactly what happened today. 3rd Buick Enclave and I got a sweet deal! Igor was a pleasure to deal with and then Joe in finance sealed the deal… thanks to Scott for having such a 3rd Buick Enclave and I got a sweet deal! Igor was a pleasure to deal with and then Joe in finance sealed the deal… thanks to Scott for having such a competent staff!!! GREAT Experience once again‼️ More
Amazing costumer service! ! We were going to test drive a few other makes and models while waiting for the potential Yukon to arrive, but didnt receive the same level of servic ! We were going to test drive a few other makes and models while waiting for the potential Yukon to arrive, but didnt receive the same level of service from the sales rep at Toyota and at Honda down the street so we gave up and just stuck to waiting for our Yukon. More