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Jim Ellis Buick GMC Atlanta

Atlanta, GA

Overview
Employees
Reviews
4.3
1,623 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,623 reviews

February 11, 2023

Communication needs work. Appointment times are useless. QA needs to be done on all repairs and services before the job is considered complete for the customer. My car was More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team- Technicians and advisors
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Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 11, 2023

They made the overall process of buying my Buick enclave very easy. I would buy there again. More

by Matt Sutter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky
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Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 10, 2023

He was very helpful and caring. He really took the time to take care of us . Thankyou so much More

by j.patterson.matute
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
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Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

February 08, 2023

The experience was great. The team helped me work through some of the issues I had and made it a smooth process. More

by Elliottstephen781
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JUAN URDANETA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Bugrovsky, Scott Unger
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Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Our staff is committed to providing each of our clients with the best automotive experience!

February 08, 2023

A true great experience! Thanks to everyone at Jim Ellis GMC very happy with my Sierra! More

by Alfredo Medrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IRVING REYES
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Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2023

Excelent Dealeship! ! All perfect. Jack was Excellent and gave me all the information that I need More

by Joelciot
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky
Report | Print
Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC!

February 04, 2023

Super easy to work with when I had to have my car towed for emergency service. More

by JENCOWHIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted was very helpful and made it super easy , John Jones
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Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and this wonderful review!

February 03, 2023

Not calling Blake again for a car. Probably not going to GMC for another truck either. DO NOT go here for a car More

by mikeashkouti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Blake Delacroix Kenya
Report | Print
Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Wow, it's experiences like yours that really keep us motivated!

February 03, 2023

Ted in service is always great to deal with fair on pricing, he keeps my Buick running smoothly. More

by rodsel2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
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Feb 15, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thanks for highlighting some of our staff who helped make this such a great experience!

February 01, 2023

Poor communication, sold service contract not accepted at Cadillac dealer, license plates still pending, vehicle not reassembled correctly after a repair….and still poor communication. More

by edwardg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Strong, Brent Kleen, Linsey Ta-Luong
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Feb 04, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

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