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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.4
1,736 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,736 reviews

May 18, 2023

My service advisor was great and kept me informed and the service was quick. I will continue to get my truck serviced at Jim Ellis Buick GMC Atl More

by tsrw3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
Jun 02, 2023 -

Jim Ellis Buick GMC Atlanta responded

We're glad to hear you found our staff was so knowledgeable and helpful!

Jun 02, 2023 -

Jim Ellis Buick GMC Atlanta responded

We sincerely value your business and look forward to your next visit!

May 18, 2023

My service advisor was great and kept me informed and the service was quick. I will continue to get my truck serviced at Jim Ellis Buick GMC Atl More

by tsrw3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jones
May 17, 2023

Friendly knowledgeable and helpful John is great at communicating and explaining things that are going on with my Yukon More

by MIKE.ONORI@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
John
Jun 02, 2023 -

Jim Ellis Buick GMC Atlanta responded

We're pleased to know we have been able to exceed your expectations and really help you out!

May 14, 2023

We had a great experience with Jim Ellis GMC. Very professional and thorough process. We are very satisfied. More

by Woody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Unger
May 27, 2023 -

Jim Ellis Buick GMC Atlanta responded

We're pleased to know we have been able to exceed your expectations and really help you out!

May 10, 2023

We were extremely pleased how simple and straightforward the process was for us. It wasn't a lot of games like you find at other dealerships. More

by bobremmes@gmail.com
Recommend Dealer
Yes
Employees Worked With
Scott Unger, Scott Unger
May 11, 2023 -

Jim Ellis Buick GMC Atlanta responded

Hi, we are so happy to read such a great review about Jim Ellis Buick GMC!

May 10, 2023

Justin was fantastic. He kept me in the loop throughout the process. Was always available and professional, while never overbearing. More

by darrylaldridge@gmail.com
Recommend Dealer
Yes
Employees Worked With
Justin Perlino , Scott Unger
Jun 02, 2023 -

Jim Ellis Buick GMC Atlanta responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 03, 2023

No sales expierience. Did nothing to help and didn't understand basic finance information. Stood around and I'd nothing while we bought a $100,000 truck. He didn't even wa More

by BRANDONKUSE@GMAIL.COM
Recommend Dealer
No
Employees Worked With
Adrian A
May 11, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 29, 2023

Justin Perlino was an excellent sales advisor. Smooth transaction and great customer service provided during my search More

by jb8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
May 11, 2023 -

Jim Ellis Buick GMC Atlanta responded

We appreciate your positive review about your recent experience with us!

April 29, 2023

Very slow . Not very service oriented made appointment still told 4-6 to change the oil More

by SHERRYSTANLEY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Jones
May 11, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 24, 2023

I sent up an appointment, but it was never passed on to the salesperson. The truck was at another lot and I had to wait about 30 minutes for it before I could do the test drive. After that, everything went More

by BEARIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Watson, Mark Starks, Scott Unger
Apr 25, 2023 -

Jim Ellis Buick GMC Atlanta responded

Thank you for bringing this to our attention. We take these concerns seriously and will use this feedback to better our processes moving forward. Please give us if there is anything further that we can assist you with. We appreciate your business!

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