Jim Ellis Buick GMC Atlanta

John took care of all my concerns in a timely manner and had everything set up for me to pick the car up and go had everything set up for me to pick the car up and go More

Great team from sales to management to support to finance. Kept the process smooth and comfortable even though it was long. finance. Kept the process smooth and comfortable even though it was long. More

Service representative was friendly and helpful. I had only one issue. When my service was completed my car was parked a distance from the service department. I had look for my car. No explanation a I had only one issue. When my service was completed my car was parked a distance from the service department. I had look for my car. No explanation as to why and no apology. More

Excellent service and explanation of inventory by sales person Blake Kenya. I will return as soon as there are more trucks to choose from. person Blake Kenya. I will return as soon as there are more trucks to choose from. More

Mr. Kenya was very knowledgeable. He was friendly and knew exactly what I wanted and needed for my new truck. Great customer service experience. knew exactly what I wanted and needed for my new truck. Great customer service experience. More

This dealership has amazing employees who are qualified and want to do what is best for you. and want to do what is best for you. More

So, I went to Jim Ellis GMC at 5862 Peachtree Industrial Blvd., Atlanta, GA 30341 and I was working with salesman Brandon Bobo who started out being a super nice guy, but during the negotiation part of the Blvd., Atlanta, GA 30341 and I was working with salesman Brandon Bobo who started out being a super nice guy, but during the negotiation part of the deal things quickly changed for the worse. I was trying to get the best deal for the car since it was put online at the wrong price. I was on the phone talking to TrueCar people and when I got off the phone another sales man asked me if I needed some help because he remembered me the day before when I was in there. So, Brandon the salesman I was working with saw me talking to the other sales man guy and they both told me different prices for the car. So, when I told Brandon that he told me one price and the other guy told me a different price. He showed me the paperwork of the car and said I was going to help you but you want to go to the white guy for help then let him help you. I was not going to the other salesman for anything but I was being told 2 different prices, then Brandon said if you can't afford the car then just say you can't. I told him I could afford the car and I am just wanting to know the right price. Then he tells me that if I had a problem with him that I can meet him outside. This guy was going to fight me over a car sale. To keep things from getting too crazy, I just told him that he keeps the car and I was not worth fight a salesman for it. I am posting this to hopefully have other see this and so that they do not have to go through the same experience that I had today. More

Friendly and proactive staff at this Jim Ellis dealership. Looking forward to continuing with service visits here. dealership. Looking forward to continuing with service visits here. More

It took a really long time before my vehicle was looked at, but once it was diagnosed it was repaired quickly. Like all dealerships, the cost was too high. at, but once it was diagnosed it was repaired quickly. Like all dealerships, the cost was too high. More