Jim Ellis Buick GMC Atlanta

Very clean and organized Nice, helpful staff (Blake Kenya is the best.) I felt listened to. Good selection of vehichles. Kenya is the best.) I felt listened to. Good selection of vehichles. More

Blake was awesome he was very informative and was very nice. He made sure I was taking care of in timely manner and very professional nice. He made sure I was taking care of in timely manner and very professional More

Blake was awesome! He is very professional and treated my husband and myself like family members. He is very professional and treated my husband and myself like family members. More

I purchased a truck recently and i had an issue with something mechanical. I spoke with a sales manager who in turn put me in touch with the service dept. Well i brought it in they looked into the situa something mechanical. I spoke with a sales manager who in turn put me in touch with the service dept. Well i brought it in they looked into the situation and couldn`t resolve it he then assured me that he wouldn`t stop until he found the issue and he did just that. I truly appreciate his time and diligence in the whole matter. I would certainly recommend this dealership to anyone who needs a quality vehicle. More

Friendly fast and efficient service. Will continue to use ther services provided by Jim Ellis GMC. Will continue to use ther services provided by Jim Ellis GMC. More

Simply the best that I have ever seen in many years. Blake was completely the best. Blake was completely the best. More

Excellent service. They make me feel like a valued customer and remember my needs and are always willing to listen. They make me feel like a valued customer and remember my needs and are always willing to listen. More

I was quoted 1 hour for my service to be completed when I scheduled the appointment but upon checking was told it’d be 2 hours. That’s 100% error rate. I was told it’d be 40 minutes before someone could e scheduled the appointment but upon checking was told it’d be 2 hours. That’s 100% error rate. I was told it’d be 40 minutes before someone could even touch my vehicle. Good experience beyond that. More

Irving was very nice and knowledgeable about the vehicle that I bought. The show room was in excellent condition clean and organized. that I bought. The show room was in excellent condition clean and organized. More

The service was fine. As always, the work is professional and done according to industry best practices. The system for appointments was not fine. An appointment just mean As always, the work is professional and done according to industry best practices. The system for appointments was not fine. An appointment just means the car sits in their yard, waiting until a technician can get to it. Thus, a 24-hour job became a five day job. Most of those five days the car sat in the yard doing nothing. I asked to bring the car when there is a technician available, this couldn't be done. An appointment to get in line? This is a problem that was solved a hundred years ago in the restaurant industry, it's called a sing-in sheet. When your number is called, you come over and get service. Nowadays it's even better, they can call you when they're ready for you. Being without the car for an extra four days, for no reason at all except poor pipeline management, was a hardship for our family and overshadows the actual service. More