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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,627 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,627 reviews
January 28, 2025
The service that I had was excellent. he was very professional and courteous.good job. he was very professional and courteous.good job. More
by PRESTON.MATHIS2
Verified Customer
January 23, 2025
It was a very fast turn as for as getting my car repaired. I love getting the video on what took place and how the mechanic explained everything in Great deals. I was very pleased for the end resul repaired. I love getting the video on what took place and how the mechanic explained everything in Great deals. I was very pleased for the end result. More
by SM_CANION
Employees Worked With
January 23, 2025
It was a very fast turn as for as getting my car repaired. I love getting the video on what took place and how the mechanic explained everything in Great deals. I was very pleased for the end resul repaired. I love getting the video on what took place and how the mechanic explained everything in Great deals. I was very pleased for the end result. More
by SM_CANION
Employees Worked With
January 21, 2025
Quick and easy, the service department kept me informed and returned my vehicle very quickly. and returned my vehicle very quickly. More
by Greg
Employees Worked With
January 21, 2025
I was able to make an appointment for the next day and all the work was done with expedience. The bill was large, but the service dept. honored the discount tickets I had previously received, so I was sat all the work was done with expedience. The bill was large, but the service dept. honored the discount tickets I had previously received, so I was satisfied. The car is running well. More
by IBROD
January 19, 2025
Juan was phenomenal during a recent transaction on a GMC sierra Denali. He delivered to us at home in Braselton and made sure everything went well. Thank you greatly ! sierra Denali. He delivered to us at home in Braselton and made sure everything went well. Thank you greatly ! More
by jdrojas
January 18, 2025
A little frustrated that I provided raving reviews previously. I should have withheld my positive review until Jim Ellis fulfilled their commitment to the customer, me! Two weeks since the deal was si previously. I should have withheld my positive review until Jim Ellis fulfilled their commitment to the customer, me! Two weeks since the deal was signed and my payoff hasn’t been sent on my trade in. I am owed a second key which I was told could be done by swinging by the dealership one day. Now I’m being told I’m at the mercy of an outside vendor of Jim Ellis and what his schedule will allow! I honestly feel like this was misrepresented at the time of the sale, tell the customer whatever it takes to get the deal done. Spent over six hours to buy a vehicle, had a great trade in vehicle that I had to haggle to get a median trade in allowance and burnt a whole Saturday. Lesson learned!!!! I’ve bought over 20 vehicles from dealers and this experience puts Jim Ellis near the bottom of my list! More
by EMBOOTH27
Employees Worked With
January 18, 2025
Chris Curry was great, extremely knowledgeble. 10 out of 10 recommend would recommend him to a friend. 10 out of 10 recommend would recommend him to a friend. More
by 1992SLW
Employees Worked With
January 17, 2025
Insanely high labor rates. . 730 appt ..didnt leave until 11.. they made me pay for a new part that was revised under a service bulletin . 730 appt ..didnt leave until 11.. they made me pay for a new part that was revised under a service bulletin More
by keenan.wiggins
Employees Worked With
