Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,627 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,627 reviews
January 29, 2020
Great Service at Jim Ellis Buick I needed an oil change very badly, and Jim Ellis Buick was able to get me in, even though they were completely booked that Saturday! I called other Bu I needed an oil change very badly, and Jim Ellis Buick was able to get me in, even though they were completely booked that Saturday! I called other Buick dealerships and explained my "emergency situation!" All of them said "we can get you in on Monday," but Jim Ellis displayed once again why they are second to none!!! They got me in there and took care of my car, that's why I'm so glad I purchased my vehicle from Jim Ellis! More
by A.BWRIGHT
Verified CustomerEmployees Worked With
Dont recall his name but he checked my vehicle in, and he was "GREAT!", Ricardo Nash, Blake Delacroix Kenya
January 29, 2020
Small lot but helpful staff and good prices. Most cars seemed to be stored off site and had to be retrieved which wasn't the best for comparing vehicles by sight. However, the staff was extremely Most cars seemed to be stored off site and had to be retrieved which wasn't the best for comparing vehicles by sight. However, the staff was extremely helpful and worked diligently in compromising on a very reasonable price More
by akidd14
Employees Worked With
Jake Bugrovsky
January 29, 2020
Blake Kenya is the best salesperson that my husband and I have had the pleasure of doing business with,here at Jim Ellis Buick. He has been kind efficient and knowledgeable. have had the pleasure of doing business with,here at Jim Ellis Buick. He has been kind efficient and knowledgeable. More
by caseykara98
Employees Worked With
Mrs.Winny,Mr. Brady, Blake Delacroix Kenya
January 24, 2020
Jim Ellis is the best. All personnel were nice and very polite. My vehicle was completed in a reasonable time frame. I changed my preferred dealership to Jim Ellis. polite. My vehicle was completed in a reasonable time frame. I changed my preferred dealership to Jim Ellis. More
by RSMANN670
Employees Worked With
Tim
January 23, 2020
Tim in the service department did an excellent job for me. He stayed in contact throughout my repair, he described the issues that my vehicle was having in an understandable way, he was very thorough and me. He stayed in contact throughout my repair, he described the issues that my vehicle was having in an understandable way, he was very thorough and very professional. I highly recommend Jim Ellis Service department More
by JASON@JBRENNON.COM
Employees Worked With
Tim
January 23, 2020
Yes, Tim was courteous and a joy! My wait was longer than normal for an oil change (2 hours) and due weather, there was no car wash. He provide and IOU. I appreciate that! normal for an oil change (2 hours) and due weather, there was no car wash. He provide and IOU. I appreciate that! More
by Tali
Employees Worked With
Tim
January 23, 2020
Warranty service. No-fuss, no muss. Courteous and friendly service. The car was in for a fairly long time due to the nature of the problem, but we were kept well inform No-fuss, no muss. Courteous and friendly service. The car was in for a fairly long time due to the nature of the problem, but we were kept well informed of the work as it progressed. More
by GONZALO_FERNANDEZ
Employees Worked With
John Johnson
January 22, 2020
Customer service quality has gone down hill specially at service dept my vehicle was not even inspected correctly efore I was told that it was not covered which clearly shows their lock of willingness service dept my vehicle was not even inspected correctly efore I was told that it was not covered which clearly shows their lock of willingness to repair the defect on my vehicle More
by ALEX_ARTEAGA7
Employees Worked With
Service advisor, service manager
January 21, 2020
Service and new tires Brandon Jordan is the "face" of Jim Ellis Buick for me, and he is wonderful to work with. While I sometimes get frustrated with the time it takes to Brandon Jordan is the "face" of Jim Ellis Buick for me, and he is wonderful to work with. While I sometimes get frustrated with the time it takes to complete tasks, Brandon is always upbeat and helpful. More
by HENRYBOWDENJR
Employees Worked With
Brandon Jordan
