
Jim Ellis Buick GMC Atlanta
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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extremely long transaction Showed up on a Saturday Morning at 10 am wanting a 2019 Yukon 4x4. It took 50 minutes for the salesperson to find the vehicle and bring it to me to l Showed up on a Saturday Morning at 10 am wanting a 2019 Yukon 4x4. It took 50 minutes for the salesperson to find the vehicle and bring it to me to look at. Price negotiation went fast by 11am i was ready to write the check. It was a cash deal. Waited 2 hrs at the GMC dealership to do the paperwork, then was told to go up to the Chevy dealership to do the paperwork then waited at the Chevy dealership for 45 min and finished at 2pm. I had to walk back to the GMC dealership in the cold and rain to get the Yukon. At delivery they only had 1 key fob, the vehicle was not detailed and the vehicle had an urgent recall. Jim Ellis isn't close to where I live, I only went there because they had the vehicle I wanted. Coming back for the key and a recall is very inconvenient because I live in Gainesville Ga. I just can't believe it should take 3 hrs to write a check. More
Blake was an amazing salesman. He went above and beyond and displayed exemplary customer service and satisfaction. I would definitely recommend him to others and would use him again in the future. and displayed exemplary customer service and satisfaction. I would definitely recommend him to others and would use him again in the future. More
Great Experience Glad to have Blake Kenya as our sales representative. He was helpful and enjoyable. We would be happy to have Blake as our sales representative in t Glad to have Blake Kenya as our sales representative. He was helpful and enjoyable. We would be happy to have Blake as our sales representative in the future. More
Assault by Battery I had to return to have them finish connecting my truck battery which screwed up the truck computer. Assuring us just putting a few miles on the truc I had to return to have them finish connecting my truck battery which screwed up the truck computer. Assuring us just putting a few miles on the truck would fix it. After 300 miles they admitted the ground wire was loose. Of course no apologies from the shop. More
Great job. The service department started my visit off really well because they remembered me from the last time I was in. I use a wheelchair and John knew exact The service department started my visit off really well because they remembered me from the last time I was in. I use a wheelchair and John knew exactly what to do when I get my wheelchair out of the trunk -when I need help and when I can do it by myself. He is always so friendly and good with his explanations of what's wrong, it gives me confidence in the rest of the service department. Thanks guys for always doing a great job. More
Salemans Greg (Rocket) Cohen, was our salesman Great Service, can't say enough good things about him or our experience at the dealership (Everything was Positi Greg (Rocket) Cohen, was our salesman Great Service, can't say enough good things about him or our experience at the dealership (Everything was Positive) More
Satisfied Rocket Cohen goes above and beyond to deliver a great vehicle and negotiate a solid deal. We told him what vehicle we were interested in and he made Rocket Cohen goes above and beyond to deliver a great vehicle and negotiate a solid deal. We told him what vehicle we were interested in and he made sure the vehicle was exactly what we wanted before we traveled the 2 hours to the dealership. We are very pleased with the service he provided to us and feel he did an exceptional job. We will definitely recommend him to family, friends, and anyone who is in the market for a vehicle. Jim Ellis Chevrolet is lucky to have him as an employee. More
Truck Purchase Mark was so great to work with. He was friendly, knowledgeable and answered my many '1st time woman' buying a truck questions (some of them quite ign Mark was so great to work with. He was friendly, knowledgeable and answered my many '1st time woman' buying a truck questions (some of them quite ignorant) without making me feel ignorant. The purchase process was the quickest, easiest vehicle purchase I have ever had (17)! More
Great experience with everything! Second GMC we have bought from this dealership would not go anywhere else to purchase a vehicle, everyone is very friendly and easy to work with!! Second GMC we have bought from this dealership would not go anywhere else to purchase a vehicle, everyone is very friendly and easy to work with!! More
Communication My vehicle was Towed here after it stopped on me . The communication amongst the staff was great . John made sure to break down the pricing and let m My vehicle was Towed here after it stopped on me . The communication amongst the staff was great . John made sure to break down the pricing and let me know everything that was going on with my truck .It’s never good for your vehicle to just stop working ,especially around the holidays. But they seem to find a way to get the pricing down which was awesome for me thank you guys. More