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Jim Ellis Buick GMC Atlanta - Service Center
Atlanta, GA
973 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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973 Reviews of Jim Ellis Buick GMC Atlanta - Service Center
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June 13, 2025
Very friendly staff. Kept me updated on the repairs to my vehicle and clearly explained what the repairs entailed. This was my first experience with Jim Ellis but would d Kept me updated on the repairs to my vehicle and clearly explained what the repairs entailed. This was my first experience with Jim Ellis but would definitely return for any future repairs. More
by JUANITAMERCER4
Verified CustomerEmployees Worked With
June 11, 2025
The service technicians were very professional, unfortunately I have taken my car there twice for the same issue. Both times my check engine light was on, but do to the 24-48 hours diagnostic time unfortunately I have taken my car there twice for the same issue. Both times my check engine light was on, but do to the 24-48 hours diagnostic time frame, the light was off the second time when it was time to service my vehicle. The service tech sent a video showing that everything is fine with the vehicle., which I know isn't the case. The video that I sent to the service department showed exactly what the issue is. The orange light and the red M light on the gear shift were blinking, along with the car accelerating slow, and not surpassing 50 mph.which is a transmission issue. I understand the vehicle has to be experiencing the issue when the diagnostics is done, but I live an hour away from the dealership. To top things off, my drivers side rear rim is scratched from what looks like curb damage from the test drive. I didn't report it to the dealer because it wasn't notice until two days after. More
by kinglott35
Employees Worked With
June 09, 2025
It was a simple problem, but it got resolved quickly and efficiently. Courteous service. I was pleased with the fast service and car wash I received. Video was helpful. efficiently. Courteous service. I was pleased with the fast service and car wash I received. Video was helpful. More
by IBROD
Employees Worked With
Ted Weinsziehr
June 07, 2025
For new GMC truck made me pay for oil change that was covered for first 20k miles. Told them it was covered and still made me pay the $210 to get my truck back without researching it. So now burden on me covered for first 20k miles. Told them it was covered and still made me pay the $210 to get my truck back without researching it. So now burden on me to get my $ back. Wasn't Chris. Was Ted W. I've bought 2 new gmc's from you. More
by M_ROUSH
June 03, 2025
After I received; my Truck from a small repair auto shop, that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginni that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginning of March 2025. There's a young man there; who has kept my vehicle safe and stayed in communications with me, after listening close to my situation til this day; for again I'm a 100% SC Veteran, who has been out of transportation since I check-in my truck; at the truck clinic. Vet, N much need; somebody please help, monthly IC- $7,300.00 so I can continue 2 WHEEL. More
by stanleyde
Employees Worked With
Other Employees :
AND,THE REST OF YA'LL!!!
June 02, 2025
Got all the problems taken care off . Great communication and professionalism. Thank you for everything Great communication and professionalism. Thank you for everything More
by phongduong1973
May 30, 2025
Christ provided Great customer service and went above and beyond Chris called to update me on what was going on with my vehicle consistently beyond Chris called to update me on what was going on with my vehicle consistently More
by DRJOYCEPATTERSON
May 27, 2025
Chris kept me updated on my car progress. Offered to assist setting up a rental car for my next visit. Offered to assist setting up a rental car for my next visit. More
by Ms. Young
May 20, 2025
I definitely recommend Jim Ellis Buick they do a great service I love their work service I love their work More
by vasquezmichael398
Employees Worked With
