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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
956 Reviews

956 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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March 05, 2025

They fixed my truck, lacking parts on hand took an extra day, Found a crimped wire caused by a previous service, but took responsibility for it. Keep parts on hand, you're the ONLY GMC service center in a More

by null
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention, we will use your comments to refine our efforts to ensure this issue does not happen again.

March 04, 2025

JE GMC took good care of me. Between parts and service, my experience was top notch. I will use this dealership again for my service needs. More

by johnsond281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts Mgr Skip was great.
Mar 09, 2025 -

Jim Ellis Buick GMC Atlanta responded

Thanks! we always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

March 02, 2025

Great service with minimal waiting time in at 9:30 out before noon. Will use them again More

by IDUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Weinszichr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Hadden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Jim Ellis Buick GMC Atlanta responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 25, 2025

Always great and prmpt service, very profesional and great price too, not planning to go nowhere else. Very pleased! More

by BOBADILLASMOVING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Hadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Jim Ellis Buick GMC Atlanta responded

Thank you for choosing Jim Ellis Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

February 24, 2025

I love the fact that a video was created to show me what needed to be done and everyone’s kindness. More

by ms.micheleloglesby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jim Ellis Buick GMC Atlanta responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 22, 2025

Quick service and quick response, very nice and kind service providers. Educated on vehicle knowledge. More

by CHRISTINASTERN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Jim Ellis Buick GMC Atlanta responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2025

I received nothing but awesome care from the time I called to let them know what the problem was to getting a rental car to go home to get my car fixed. More

by Jo.byrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC

February 18, 2025

I came in to get my windshield wiper replaced, and the service was excellent! They were able to take care of it quickly and even provided me with a ride back to work while my car was being worked on. By t More

by awillia8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2025

Professional and very friendly customer service and support every time we service our vehicle there at that location More

by BRUNOEARLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the employees that worked under Ted Weinszichr. Ted Weinsz
Feb 18, 2025 -

Jim Ellis Buick GMC Atlanta responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

I appreciate that they are customer focused and respectful. When I take my vehicle in for service, I feel it will be given the attention it deserves! More

by EGLWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Weinszier
Feb 17, 2025 -

Jim Ellis Buick GMC Atlanta responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

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