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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.2
967 Reviews

967 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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January 10, 2019

4 wheel alignment and discussion about solenoid warranty ext Good prompt service. Service rep. spent time explaining warranty extension if I should need it at some point. Wait time was reasonable. nothing mor More

by TFRANKLINADAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Feb 05, 2019 -

Jim Ellis Buick GMC Atlanta responded

We're glad to hear you enjoyed your visit. Thank you so much again for your feedback! We hope you have a great day!

January 07, 2019

Good Service and done on time. Always a pleasure to have my car serviced at Jim Ellis GMC. Very accommodating to my busy schedule. This is my second GMC More

by JOHN.GRIMSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Jan 12, 2019 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us, John! Please let us know if there is ever anything else we can do for you! Safe travels!

January 07, 2019

Good job The work was done as requested, however they were very slow this time which is unusual. Although I was waiting the entire time on the premises, no on More

by BRETTPUGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon, John Anderson
Jan 12, 2019 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Atlanta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

January 04, 2019

Redeeming Experience I really appreciate the dedication, hard work, and commitment of Brandon Cannon. He kept me up to date on what was going on with my car and what neede More

by SAND07228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Feb 05, 2019 -

Jim Ellis Buick GMC Atlanta responded

We are glad we could help. Thank you for taking the time to leave us this positive feedback. We look forward to seeing you again soon. Have a great day!

January 01, 2019

Great service. Great personal. It was my first time when I took a leasing car. And it was excellent experience. I enjoyed my visit and great service of professional personal. More

by natalie.krez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky
Jan 08, 2019 -

Jim Ellis Buick GMC Atlanta responded

Natalie, your positive review means a lot to us and we’re happy we could help you! Feel free to reach out to us if you need anything. Have a wonderful day.

Jan 08, 2019 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your kind words and congratulations on your new vehicle! It is great to read such wonderful comments about your recent experience with us, Natalie.krez! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Atlanta

December 24, 2018

The best in Atlanta The Jim Ellis automotive group is the best in Atlanta. Everytime I go into the Buick dealership for service, Tom and the entire staff treats me like f More

by SVDAVIS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Dec 26, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Atlanta for all of your automotive needs. We look forward to your next visit! Take care!

December 21, 2018

nice experience! Effective and fast take in for service.No delay,no hassle to get loaner car. Adviser John Anderson and front desk crew were knowledgeable and courteo More

by ALEX.ALTMAN48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon, John Anderson, Scott Bergstrom
Dec 23, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hello, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

December 20, 2018

Excellent and easy, as always . This time my visit required an appointment, but since I dropped my car in the morning the service was done before promised time. Also having 'reward More

by YELENAZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Dec 21, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your comments keep us motivated and working hard for all our guests! Thank you so much for choosing Jim Ellis Buick GMC Atlanta as your first choice for service!

December 18, 2018

GMC review excellent service, work explained and completed on time. Would recommend to friends. Plan on coming back soon, very convenient. offered amenities a More

by JEANGU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Dec 21, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

December 14, 2018

Always excellent service. Cortez Heath has been my service advisor for a few years. He always friendly and helpful. He is an outstanding advisor. Several times I have brought m More

by Hambrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Dec 19, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for sharing your response to Cortez's outstanding customer service! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

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