Jim Ellis Buick GMC Atlanta - Service Center

I had a dome light go out and it was covered under warranty. They were able to determine that the problem was a short and was fixed in short order. I was unsure about how to work a couple of things in the car a They were able to determine that the problem was a short and was fixed in short order. I was unsure about how to work a couple of things in the car and Brandon was very happy to get me straightened out. More

Easy to schedule service appointments online, service was quick (including repair of tire pressure sensor), communication of service was thorough, checkout was quick. Personnel were frie online, service was quick (including repair of tire pressure sensor), communication of service was thorough, checkout was quick. Personnel were friendly. More

Waiting to long for oil change with appt. It's ridiculous to wait 90 minutes for a oil change with an appt. This is the 2nd time I've had to wait this long, it's crazy It's ridiculous to wait 90 minutes for a oil change with an appt. This is the 2nd time I've had to wait this long, it's crazy More

Tom Rickard is fantastic! Tom could not be more helpful, accommodating, responsive and knowledgeable. I feel like a valued customer every time I work with him. I truly apprecia Tom could not be more helpful, accommodating, responsive and knowledgeable. I feel like a valued customer every time I work with him. I truly appreciate his assistance and he makes my experience getting my car serviced easy and efficient. More

Service and repairs Service and new water pump installed. Was given replacement vehicle during work. Repairs carried out efficiently and fast. Great service, very happy w Service and new water pump installed. Was given replacement vehicle during work. Repairs carried out efficiently and fast. Great service, very happy with service for several years now. More

60,000 miles service I was happy with John Anderson's customer service once again and my car was completed and ready by the time they told me it would be ready. I was happy with John Anderson's customer service once again and my car was completed and ready by the time they told me it would be ready. More

Pleasant/Helpful My appointment for service was handled punctually and pleasantly. The service representative, Thomas Rickard, was very informative. I felt my car was My appointment for service was handled punctually and pleasantly. The service representative, Thomas Rickard, was very informative. I felt my car was in good hands. More

4 wheel alignment and discussion about solenoid warranty ext Good prompt service. Service rep. spent time explaining warranty extension if I should need it at some point. Wait time was reasonable. nothing mor Good prompt service. Service rep. spent time explaining warranty extension if I should need it at some point. Wait time was reasonable. nothing more to say. More

Good Service and done on time. Always a pleasure to have my car serviced at Jim Ellis GMC. Very accommodating to my busy schedule. This is my second GMC and done on time. Always a pleasure to have my car serviced at Jim Ellis GMC. Very accommodating to my busy schedule. This is my second GMC More

Good job The work was done as requested, however they were very slow this time which is unusual. Although I was waiting the entire time on the premises, no on The work was done as requested, however they were very slow this time which is unusual. Although I was waiting the entire time on the premises, no one bothered to let me know there would be a 30 minute delay beyond the time they had given me. More