Jim Ellis Buick GMC Mall of GA

Great experience I knew what I wanted and reached out to Richard. We traded emails several times and came up with a price. Just like I was hoping I knew what I wanted and reached out to Richard. We traded emails several times and came up with a price. Just like I was hoping More

2020 Sierra AT4 purchase I had been on market for a new AT4 for a few weeks, but could not quite find what I wanted. I saw a new 5.3L show up on your website, and did an onlin I had been on market for a new AT4 for a few weeks, but could not quite find what I wanted. I saw a new 5.3L show up on your website, and did an online inquiry. I had Richard Newton reach out the next morning, and from that moment on he was nothing but incredible to work with. I work around 45 minutes away from the dealership, but could not find a way to get away from work to check out the vehicle. I knew the truck is exactly what I wanted, and Richard was extremely helpful in helping me reach a deal over the phone without even having to worry about driving to the dealership. I had a couple previous conversations with different dealerships that drug on the conversations longer than they needed to be and were very unclear, but this was not the case with Richard. He was even better in person that via the phone. Very friendly and accommodating. He knew exactly what I was going for in regards to look I wanted when it came to new tires and leveling kit. It turned out even better than I expected. He definitely set the bar high for me when it comes to what I now expect when I look to purchase another vehicle down the road. Very thankful I was able to work with Richard. More

Polite and attentive service. Explained the process of service I received. Snack basket in the waiting area is nice. My car was vacuumed and i was offered a free wash but declined due to time limit service I received. Snack basket in the waiting area is nice. My car was vacuumed and i was offered a free wash but declined due to time limit More

Mike Hatcher (sales) and David Gonzalez (service) excelled with helping me purchase a new car as well as scheduling my first service. I also appreciate the fact the dealership is super clean and fam excelled with helping me purchase a new car as well as scheduling my first service. I also appreciate the fact the dealership is super clean and family friendly. More

Ed helped me, I recently transferred my service to Jim Ellis because of an awful experience at Nash Chevrolet. Big difference and quality customer service and appreciation. Thanks again. Ellis because of an awful experience at Nash Chevrolet. Big difference and quality customer service and appreciation. Thanks again. More

Service If you want it you'll find with Tom @ J Ellis Buick Tom's service for my vehicle was first rate. My battery had died I called spoke to Tom was set-up with next day service as my call was at 4pm so nex Tom's service for my vehicle was first rate. My battery had died I called spoke to Tom was set-up with next day service as my call was at 4pm so next day 9am was very fast . Check in was just as easy and quick . Tom let me know what the mechanic would do and the time involved as I was a waiting customer. I felt more like a guest as I enjoyed great coffee and snacks if desired, 2 cups and here's Tom your vehicle ready . In short the service department seems well organized and Tom delivered 5 Star service Thank You Jess smith More

Excellent Customer Service Steve Eason and team were great to work with. Very knowledgeable and helpful, not too pushy on the sales side. I highly recommend Jim Ellis GMC Mall Steve Eason and team were great to work with. Very knowledgeable and helpful, not too pushy on the sales side. I highly recommend Jim Ellis GMC Mall of GA. More

Most proffesional service i ever went thru They were great, professional, friendly, with no pressure to sell you a truck. I made up my own mind, and thats what i like. A- dealership They were great, professional, friendly, with no pressure to sell you a truck. I made up my own mind, and thats what i like. A- dealership More