Jim Ellis Buick GMC Mall of GA

Great customer service, quick response David was great! We drove in from Ft.Lewis, WA and engine light came on. Receptionist was very friendly and scheduled me quickly. David met me once I David was great! We drove in from Ft.Lewis, WA and engine light came on. Receptionist was very friendly and scheduled me quickly. David met me once I arrived at the Service Dept, informed me of what would take place, called and gave me detailed information and best recommendations. Did not try to sell me unnecessary items or services. Quick turn around and will definitely return. Left the appointment with a "Welcome to Georgia" from David. Thanks a bunch!! More

Awesome I was concerned about my brakes and was very relieved when they tested perfect after being test driven. I now have peace of mind and appreciate how I was concerned about my brakes and was very relieved when they tested perfect after being test driven. I now have peace of mind and appreciate how courteous Eve tone is. More

Easy Transaction The negotiation was easy. The dealership understood my need and what I was trying to accomplish. This is my fifth vehicle purchase from the Jim Ellis The negotiation was easy. The dealership understood my need and what I was trying to accomplish. This is my fifth vehicle purchase from the Jim Ellis family. Every transaction has been a positive experience. More

Outstanding Buying Experience I have not had a more friction-free buying experience than my recent purchase at Jim Ellis. This was the first GMC car I have ever purchased and the e I have not had a more friction-free buying experience than my recent purchase at Jim Ellis. This was the first GMC car I have ever purchased and the entire process including negotiating the final deal, signing the paperwork and walking out the door was less than 60 minutes. Price was fair, car was ready when I showed up and process was handled efficiently. More

Top notch service We had the most amazing experience. This was by far the most enjoyable car purchase we've ever made. We recommend this dealership so much that we have We had the most amazing experience. This was by far the most enjoyable car purchase we've ever made. We recommend this dealership so much that we have already gained them 2 additional customers that purchased cars with in 2 days of our purchase. Jovan was truly the nicest guy I've had pleasure of meeting and doing business with!! Thanks soo much for your top notch customer service!! Dee was amazing, and super nice guy!! Sam... absolutely just love his spunky outgoing down to earth personality. Thank you guys for also making sure my littles were well taken care of too with all the snacks! Lol More

Flew down to buy a vehicle I found on line. Mike Hatcher dispatched a driver to pick me up at the airport. I forget his name but he was on time and we had good conversation on the way to the dea Mike Hatcher dispatched a driver to pick me up at the airport. I forget his name but he was on time and we had good conversation on the way to the dealership. Vehicle was detailed nicely, Salesmen were great! More

Great Experience It was a great experience. I didn't feel rushed or pressured when looking at SUVs. Jovan took his time and helped me find the perfect vehicle. It was a great experience. I didn't feel rushed or pressured when looking at SUVs. Jovan took his time and helped me find the perfect vehicle. More

No hassle purchase I used the website to browse, when I found the right car. I came in for a test drive, bought it. From start to finish was simple, hassle free purchase I used the website to browse, when I found the right car. I came in for a test drive, bought it. From start to finish was simple, hassle free purchase. I feel I got a good car for a fair price . Thanks Mike More

Great Service! Simple Deal made, low stress! I worked with a salesman named "Cappie", he was straight forward and gave me the facts. I met with the sales manager and we struck a deal quickly! I worked with a salesman named "Cappie", he was straight forward and gave me the facts. I met with the sales manager and we struck a deal quickly! More

Exceed expectations. I was kept in the loop at all times! Chris S was very eager to assist getting my car in even thou I did not have an appointment. Sean was my advisor an and he was polite, knowledgeable a Chris S was very eager to assist getting my car in even thou I did not have an appointment. Sean was my advisor an and he was polite, knowledgeable and kept me in the loop. The technician, David, informed me of what he diagnosed. The service team made my visit simple. More