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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,502 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,502 reviews
April 24, 2024
Our car has been in the repair center for over a month waiting for a part. The mechanical staff has been amazing in keeping us informed. However, GMC is unable to obtain the parts needed for their cars. T waiting for a part. The mechanical staff has been amazing in keeping us informed. However, GMC is unable to obtain the parts needed for their cars. They also do not provide a temporary car, leaving us without a car for an undetermined time period. More
by SGS.Lyndale
Employees Worked With
Helpful April 24, 2024
We prefer to come to this dealership for servicing our vehicle versus the one in our city because of how well they have treated us and answered any questions we have. vehicle versus the one in our city because of how well they have treated us and answered any questions we have. More
by B.RONDAN
Verified CustomerApril 24, 2024
Jim Ellis Mall of Georgia has always gone above and beyond. James and Ed excellent service advisors that always do what is best for the customer. beyond. James and Ed excellent service advisors that always do what is best for the customer. More
by ellisjames
April 20, 2024
I had a great experience, and I would definitely recommend you to others who are in the market for a new vehicle. recommend you to others who are in the market for a new vehicle. More
by WHITEOUTT_
April 20, 2024
Jim Ellis MOG was a pleasure to work with. These guys put customer service as top priority. They got me what I needed when I asked for it. Phil worked quickly to assure I wasn’t waiting on ans These guys put customer service as top priority. They got me what I needed when I asked for it. Phil worked quickly to assure I wasn’t waiting on answers. Overall this was a decent vehicle purchasing experience. I would recommend this dealership. More
by CODYREECE.MGMT
April 19, 2024
Good, but Economy Manager it's unrespectful. Do not deserve be part of staff . Totally different was the seller David Estrella who was very professional and gentle. Do not deserve be part of staff . Totally different was the seller David Estrella who was very professional and gentle. More
by 4qspn2nn5
Employees Worked With
April 18, 2024
Harrison Henry did an excellent job of making the purchase seamless and easy. Financing was very quick and painless. Thanks purchase seamless and easy. Financing was very quick and painless. Thanks More
by MLNCLN
April 16, 2024
This is the 4th time I have to take my truck in to figure out what’s wrong with the transmission and supposedly the replacement part would fix it and truck is still the same mis shift while driving out what’s wrong with the transmission and supposedly the replacement part would fix it and truck is still the same mis shift while driving More
by Oneforallservices1
April 16, 2024
Prompt service with no appointment. Could not be happier. Fifteen words is to much of a minimum. Could not be happier. Fifteen words is to much of a minimum. More
by Andrewbennefield
Employees Worked With
April 16, 2024
It was a good experience friendly staff repaired my vehicle in a timely manner, my only complaint is the car rental company which was hertz. Was the most unprofessional experience I’ve ever had no walk vehicle in a timely manner, my only complaint is the car rental company which was hertz. Was the most unprofessional experience I’ve ever had no walk around for damages and car was all the way across the parking lot in the pouring rain, all the attendants said was you at is the black one while sitting at his desk. More
by Tracymaddox317
Employees Worked With
