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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,280 Reviews
Call Service Center (770) 872-6272

2,280 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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December 24, 2021

I have always had a very courteous, informative and good explanations as to what needs to be done to the Enclave and why. More

by dickocav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kovoki Lott, Service Advisor , David Gonzalez, Tate Gardner, Drew Pederson
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December 23, 2021

It was great service. The staff was very friendly and fair. I would get my car service there again. More

by CJCUELLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name!
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December 22, 2021

They came and picked up my truck from work, did the work and then brought it back - including a full tank of gas. Great job and service. More

by Richard.Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2021

Excellent and Timely service. Everyone were pleasant, professional and took great care of my car. More

by BOITE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate Gardner
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December 21, 2021

Thank you going out of your way to help me get our pickup truck back to the dealership and your quick response in getting the problem resolved and return to us! Thank you! More

by ADGARLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Pederson
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December 16, 2021

Clean and fast service they got me in to make repair in less than 24 hours and had my car fixed and ready to go in two hours! More

by KATIE41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 16, 2021

Always offers any discounts available every time I go there. Helped me fix my phone connection to my car. Car had been vacuumed, very nice. More

by PAMSCHLEPPHORST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr
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December 15, 2021

Manty thanks, especially to Sean Garrett, Service Manager, for his invaluable assistance. Also, Jorge Banos, Service Advisor. (We've spent $10 thousand plus on M/R of our 2009 Enclave since Feb 202 More

by JPAULHERRINGTON
Recommend Dealer
Yes
Employees Worked With
Sean Garrett, Jorge Banos Jr
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Dec 17, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 14, 2021

I was very pleased with the service at Jim Ellis Buick and plan to be back. Great experience! More

by pritchard.ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr
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Dec 16, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again soon!

December 12, 2021

Service is always professional and in a timely manner. Service agents are friendly and helpful. More

by DUKEGT30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi. It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

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