Jim Ellis Buick GMC Mall of GA - Service Center

Over priced and the communication wasn’t the best. The person was rude at front desk when we came to pick it up. person was rude at front desk when we came to pick it up. More

It's fine but not spectacular. Not sure all of the service advisors know what they are doing. My go-to guy left fairly recently and I don't know who to trust anymore. service advisors know what they are doing. My go-to guy left fairly recently and I don't know who to trust anymore. More

Extremely customer friendly! The team will answer all your questions with honesty. Would recommend to my family and friends for all their car needs! your questions with honesty. Would recommend to my family and friends for all their car needs! More

Always accommodating, professional and friendly. I can always trust their work to be highly efficient . always trust their work to be highly efficient . More

So I did my oil change here and the price was $40 more than last time and they told me I needed $850 worth of new brake pads (and to not wait too long, otherwise I'd then need new rotors.) I took my car than last time and they told me I needed $850 worth of new brake pads (and to not wait too long, otherwise I'd then need new rotors.) I took my car to another shop and they told me I didn't need new brakes yet and that I still have half of them left. I don't think I'm going back to this dealership. More

Great service! Thank you for the speedy turnaround and professionalism. The ride home and pick up after my car was done was most helpful professionalism. The ride home and pick up after my car was done was most helpful More

Always taking care of my 2003 Yukon. Will always trust them to give great service. 10 out of 10! them to give great service. 10 out of 10! More

Felt like they were very honest and fair, good quality. I trust them and will be back. trust them and will be back. More

Jorge was amazing! He helped us through the entire process. Working with our warranty company was not easy but he was so patient and kind throughout the process. This probably wasn't the cheapest opti process. Working with our warranty company was not easy but he was so patient and kind throughout the process. This probably wasn't the cheapest option we could have found but the customer service was priceless! More

Ten I am put too much oil in the engine and I must come back? Technician not clean engine cover all around was oil and I must clean up? Very upset for this happen! back? Technician not clean engine cover all around was oil and I must clean up? Very upset for this happen! More