Jim Ellis Buick GMC Mall of GA - Service Center

Very friendly, accommodating and let's you know everything up front. Will continue to use this dealer. Scheduling service was very easy and thoroughly explained. everything up front. Will continue to use this dealer. Scheduling service was very easy and thoroughly explained. More

Jorge made my day. Came in for a oil change and tire rotate. That is exactly what I got. Jorge was funny, patient with my lack of technology, made the time at the dealership a fun experience. Plan to c rotate. That is exactly what I got. Jorge was funny, patient with my lack of technology, made the time at the dealership a fun experience. Plan to continue to use Jim Ellis to service my car. Also love the cheaper after 200 program More

Went in for a repair. My Service Tech, Tate did a great job of ordering my parts and keeping me apprised of my progress and arraigning for a loaner. job of ordering my parts and keeping me apprised of my progress and arraigning for a loaner. More

We had a diagnostics done on our vehicle, all that was done was a code was ran. We were told we needed a new engine. The quote for a new engine was almost 9,000.00. I need more than an educated guess to e done was a code was ran. We were told we needed a new engine. The quote for a new engine was almost 9,000.00. I need more than an educated guess to even think of paying that much money. I think more could have been done to confirm the guess. I still owe 11,000 on the vehicle. More

my truck upon pickup was trashed with all white dust in my mats and thu out my truck should have been detailed before giving back to me my mats and thu out my truck should have been detailed before giving back to me More

No issues really, great service as usual. Was surprised my vehicle wasnt vacuumed but it was stormy weather, might've been impractical at the time. my vehicle wasnt vacuumed but it was stormy weather, might've been impractical at the time. More

Took care of my2014 Cadillac CTS. Had 60,000 mile service performed. Car is in pristine condition and have made commitment to give Jim Ellis GMC all of my business based on their reputation. Thank you. performed. Car is in pristine condition and have made commitment to give Jim Ellis GMC all of my business based on their reputation. Thank you. More

They repaired my car in a timely manner. Hopefully, fixed for good. I wasn’t happy that my 2022 Yukon Denali needed repairing. Thanks gmc for good. I wasn’t happy that my 2022 Yukon Denali needed repairing. Thanks gmc More

I can always depend on the service to be excellent. I trust this service department to do great work. I would highly recommend them to anyone. trust this service department to do great work. I would highly recommend them to anyone. More

I would have given 5 stars, but the mechanic left oily finger prints on the inside driver door side panel and he left the locking lug nut tool in the cup holder. finger prints on the inside driver door side panel and he left the locking lug nut tool in the cup holder. More