Jim Ellis Buick GMC Mall of GA - Service Center

Always does a great job with my Acadia. Thank you Even Always does a great job with my Acadia. Thank you Even showed me where they put tire lock key in a red bag. Thank you again Always does a great job with my Acadia. Thank you Even showed me where they put tire lock key in a red bag. Thank you again More

Reliable, competent service. Service advisor was friendly and knowledgeable. Service of vehicle was completed in satisfactory time, and the courtesy car wash was very nice. friendly and knowledgeable. Service of vehicle was completed in satisfactory time, and the courtesy car wash was very nice. More

Easy to schedule an appointment; courteous staff; area was so clean; saw COVID guidelines followed & felt safe during my 2 hours there. Discounts applied to final bill without needing to request. was so clean; saw COVID guidelines followed & felt safe during my 2 hours there. Discounts applied to final bill without needing to request. More

Love Jim Ellis Buick Mall of Ga. We have been dealing with them for eight years and have always had excellent service, They are very friendly and easy to work with. with them for eight years and have always had excellent service, They are very friendly and easy to work with. More

Took 2 and 1/2 hours for a oil change with an appointment already. That's ter.rible service. Sorry but can't give a good recommendation this time. already. That's ter.rible service. Sorry but can't give a good recommendation this time. More

Service was excellent. This is why we use you for service we could get elsewhere for a lesser price. Vehicle is 8 years ago led and Jim Ellis has serviced it since it was new we could get elsewhere for a lesser price. Vehicle is 8 years ago led and Jim Ellis has serviced it since it was new More

My car was in the shop for 2 days and no one even looked at it. The scheduler should have told me about the backlog. Picked up the car and took it to a local garage. Work completed in 2 hours for $400. Ed at it. The scheduler should have told me about the backlog. Picked up the car and took it to a local garage. Work completed in 2 hours for $400. Ed Barnes was nice and probably did the best he could but at the end of the day he couldn’t help me. More

Excellent service by Jorge Banos. I have been bringing my cars to Jim Ellis Buick/GMC for years and will continue to do so due to service like this. my cars to Jim Ellis Buick/GMC for years and will continue to do so due to service like this. More

As always great and honest service! David Gonzalez is a customer caring service advisor! I have been bringing my car for service to Jim Ellis for over 5 years! customer caring service advisor! I have been bringing my car for service to Jim Ellis for over 5 years! More

It was my first service experience with a new Yukon Denali purchased out of state, I did receive a free oil change since it was the first oil change which was nice. I had also mentioned a squeaky driv Denali purchased out of state, I did receive a free oil change since it was the first oil change which was nice. I had also mentioned a squeaky driver's side door hinge that I was told would be checked and lubed as part of the oil change but that was not done. I also asked about a car wash and was told that they run it through the car wash as a complimentary part of the oil change - they brought it out to me without doing so. I would not have offered the negative remarks but this was about the 4th request via email or text to comment. More