Jim Ellis Buick GMC Mall of GA - Service Center

I like the dealership and salesperson. I needed a oil change and tire rotation as per required maintenance. Required work was done well but, there was grease/oil hand prints over drivers si I needed a oil change and tire rotation as per required maintenance. Required work was done well but, there was grease/oil hand prints over drivers side door, door handle and window. The hand prints were also on the hood and all fenders. GMC service dept. should have washed the truck. I stopped at a car wash on the way home. More

Friendly service Sean was very friendly and helpful. The fellow that retrieved my personal from my car was very kind and understanding. That is why I drive from John Sean was very friendly and helpful. The fellow that retrieved my personal from my car was very kind and understanding. That is why I drive from Johns Creek. More

Service work at Jim Ellis service rep David Gonzalez As always David G is the man he makes everything go even smoother when you need anything done on your vehicle at Jim Ellis. I had a small ding in my As always David G is the man he makes everything go even smoother when you need anything done on your vehicle at Jim Ellis. I had a small ding in my chrome trim on my new 2018 Sierra Z71 4x4 SLt truck. David handled the part ordered and getting it fixed for me. Great dealership too with great employees. Thanks again Tim J. More

Service The service was prompt, courteous and well done. The lounge area is well laid out, comfortable and offers drinks and light snacks. Well satisfied and The service was prompt, courteous and well done. The lounge area is well laid out, comfortable and offers drinks and light snacks. Well satisfied and will return in the future. More

Best service department so far! I switched from Ford specifically to a GMC because of the amazing reviews of the service department. Being a female it's easy to get taken advantage o I switched from Ford specifically to a GMC because of the amazing reviews of the service department. Being a female it's easy to get taken advantage of at the service department when it comes to get our vehicles fixed, well not with this place! I was treated extremely well and James made it such an easy process and I felt that he had my best interest at heart. I really appreciate you guys taking such good care of my family and I! We have multiple vehicles that you all service. Thanks so much Jim Ellis and James Stecker!!!!!!! More

Great service Everybody was nice and very helpful. I had no issues at all and my vehicle was ready in no time! Highly recommend the car wash too! Everybody was nice and very helpful. I had no issues at all and my vehicle was ready in no time! Highly recommend the car wash too! More

Routine Service Jim Ellis got me in and out quickly in a comfortable waiting room for a routine service. The appointment was easy to set up and they were ready for me Jim Ellis got me in and out quickly in a comfortable waiting room for a routine service. The appointment was easy to set up and they were ready for me when I arrived. More

Great service Service rep was very courteous and helpful. They have a large waiting area which is very nice and has a children’s play area. I would definitely retur Service rep was very courteous and helpful. They have a large waiting area which is very nice and has a children’s play area. I would definitely return. More

30,000 mile service Everything was taken handled well by the service department person listed below. I followed the recommendations made. The appointment was scheduled pr Everything was taken handled well by the service department person listed below. I followed the recommendations made. The appointment was scheduled properly by the person listed below. More

very professional & courteous I was treated with respect & courtesy. He very carefully explained what they needed to do to repair my car & made me feel good about everything. Ver I was treated with respect & courtesy. He very carefully explained what they needed to do to repair my car & made me feel good about everything. Very pleased with the work & service from all. More