Jim Ellis Buick GMC Mall of GA - Service Center

Kovoki Lott handled all my service issues, quotes, and made certain that a quality job was performed. I was very pleased with bringing my Buick Lacrosse CXS in for service. Thank you. John G. made certain that a quality job was performed. I was very pleased with bringing my Buick Lacrosse CXS in for service. Thank you. John G. More

Great with communication, professional attitude and completed the work in a timely manner. Waiting area was comfortable. completed the work in a timely manner. Waiting area was comfortable. More

Keep my truck for almos 3 weeks no answer wen I call the man in man in More

Communication was absolutely terrible. Set up appointment times and the vehicle was not even looked at until we called many times. We were promised phone call and we had to wind up calling Set up appointment times and the vehicle was not even looked at until we called many times. We were promised phone call and we had to wind up calling the dealership. More

Was told texted one price for the repair, but the repair was $60.00 more when I arrived to pick up. was $60.00 more when I arrived to pick up. More

Usually in and out promptly. Good communication from service advisor regarding work done and that needs to be dine Good communication from service advisor regarding work done and that needs to be dine More

Great dealership, but they don't take their time to complete somethings. They have customers waiting longer than need be. Just wish they would take the time needed to complete ALL things asked of them complete somethings. They have customers waiting longer than need be. Just wish they would take the time needed to complete ALL things asked of them. More

Korvaki is fantastic. Always address my concerns promptly and courteous. Prices are high but he has no control over that. Always address my concerns promptly and courteous. Prices are high but he has no control over that. More

Jim Ellis quoted my repair at 1600. A week ago another Chevrolet dealer quoted it for 900. I told Jim Ellis and they said,,, ""Oh, we will lower it to 1100"" Jim Ellis KNEW they were b A week ago another Chevrolet dealer quoted it for 900. I told Jim Ellis and they said,,, ""Oh, we will lower it to 1100"" Jim Ellis KNEW they were being CROOKED. They thought they could get by with it. There were several other problems. Call 678-491-9254 More

Always treated great when me or my family go to the dealership for service. Best dealership around! dealership for service. Best dealership around! More