Jim Ellis Buick GMC Mall of GA - Service Center

Always great service that I can depend upon. I know that my vehicle has been cared for by professionals. I know that my vehicle has been cared for by professionals. More

Services I have had performed at this dealership have been conducted in a timely manner. been conducted in a timely manner. More

Outstanding service, repairing the park mode error message, even though the warranty period expired. It gives a good feeling about the dealership that you can count on for future buying cars and their message, even though the warranty period expired. It gives a good feeling about the dealership that you can count on for future buying cars and their backing up their products. Service rep was very courteous and profesional. More

Every time I try to use my platinum plan, I am told this and that is not covered, but when maintenance package was purchased, I was told only battery and brakes were not covered. Service department needs im and that is not covered, but when maintenance package was purchased, I was told only battery and brakes were not covered. Service department needs improvement. More

I went there with an appointment to repair a faulty window regulator. Made me wait 5 hours to tell me what I already knew and charged me $175 for the diagnosis, and recommended that I change the entir window regulator. Made me wait 5 hours to tell me what I already knew and charged me $175 for the diagnosis, and recommended that I change the entire window mechanism instead of just the regulator. Wasted my entire day, they have no respect for others’ time. More

Profesional service,courtesy,friendly,on time. I recomes this dealer to everyone.Close to my residence I recomes this dealer to everyone.Close to my residence More

Jim Ellis always takes great care of me and my truck when I come in for service! I come in for service! More

The dealership was not very helpful in finding the problem. After having to rent a car from Hertz and going back to the dealership the problem was not fixed once i got home and realized my keys did no problem. After having to rent a car from Hertz and going back to the dealership the problem was not fixed once i got home and realized my keys did not lock or unlock my car. I will now have the go back to fix the problem I’ve already paid for More

The service manager that helped me was very knowledgeable and friendly. Hopefully I’ll get him again on my next visit. and friendly. Hopefully I’ll get him again on my next visit. More

They offer a great service on time Good people,nice waiting room respect to clients Recommendable waiting room respect to clients Recommendable More