Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,296 Reviews
Call Service Center (770) 872-6272

2,296 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

Sort by
February 25, 2022

I have been waiting 5 wks for a replacement radio as complete systen does not work all i have been told is it is on backorder More

by leojudywalsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
Other Employees : David Gonzalez, Jorge Banos Jr
Report | Print
February 25, 2022

David Gonzalez and Brandon were very helpful in servicing my truck and providing accurate service records as i bought it used. More

by DAVIDMADDEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, David Gonzalez
Report | Print
Mar 02, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

February 25, 2022

The service was very good. This survey and the repeated contacts for the survey is annoying. More

by TONY.WOLFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr
Report | Print
Mar 02, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

February 22, 2022

I went in for an oil change and I waited almost 2 hours for it to be completed. Also, the pricing wasn’t transparent. The government fees I can understand, but the shop fees, I didn’t agree with and felt i More

by christiankim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can remember.
Report | Print
Mar 31, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We hope that we can earn your business back in the future.

February 16, 2022

I have always enjoyed doing business there. The quality of the work has always been great, and the people I deal with are not only nice, but always goes over every thing in details of the work More

by GERALD.CAGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.

February 15, 2022

They were helpful and very courteous. First time here, and will go back. Ed was great. More

by ROBERT@ROBERTWILLIAMS1.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

February 14, 2022

The staff was fantastic. Kori was quick to get me in and communicated thoroughly while my vehicle was being serviced. More

by DARENRICHARDS12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori
Report | Print
Feb 18, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 14, 2022

Helpful and timely. They took care of my suv in a courteous efficient manner. They Rock! More

by RODCLEVELAND22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Moore, Drew Pederson
Report | Print
Feb 18, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 12, 2022

Drew went over and beyond to help me with my insurance company and finding parts for my car . Thank you Drew ! More

by TARAIRVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Pederson
Report | Print
Feb 15, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

February 12, 2022

Brandon was very helpful and took care of my tire issue. I have taken this car in for service before and I will certainly return. More

by DONNASUE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Feb 15, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

1
...
96
97
98
...
230