Jim Ellis Buick GMC Mall of GA - Service Center

My battery was bad and they worked the issue, ran diagnostics until they found the problem diagnostics until they found the problem More

Farina and Brandon were very nice and helpful. However I was charged a labor charge for something that I feel should have been covered under the factory bumper to bumper warranty. My vehicle was p However I was charged a labor charge for something that I feel should have been covered under the factory bumper to bumper warranty. My vehicle was purchased from a dealership with a 4” lift kit installed. A bolt on lower control arm loosened and caused the alignment to be off. I understand having to pay for alignment but not a $180 labor charge to re tighten bolts. More

Wife came in for a schedule oil change and was there for over two hours. Service advisor that she was working with was trying to take advantage of her by recommending several services. When she clearly stat over two hours. Service advisor that she was working with was trying to take advantage of her by recommending several services. When she clearly stated. I’m here for oil change and tire rotation. We will not be back. More

I liked Jorge Banos’ customer service, he is friendly and kind person and explained everything about the car and services. The dealer was clean. kind person and explained everything about the car and services. The dealer was clean. More

Excellent service and efficient. Kori was helpful and got me in and out for my oil change. Kori was helpful and got me in and out for my oil change. More

Their service department was very efficient and my oil change and tire rotation was done quickly. change and tire rotation was done quickly. More

I purchased my 2021 GMC Yukon Denali from this dealership. I adore my vehicle and have two and soon to be 3 friends wanting to purchase this same model new vehicle from Jim Ellis GMC. dealership. I adore my vehicle and have two and soon to be 3 friends wanting to purchase this same model new vehicle from Jim Ellis GMC. More

Great work as always, completed to my satisfaction, great atmosphere while waiting along with the professional staff. atmosphere while waiting along with the professional staff. More

Another great experience with the service department at the dealership; it was easy to make an appointment to resolve the issue, and they provided a shuttle to and from my residence while they were working the dealership; it was easy to make an appointment to resolve the issue, and they provided a shuttle to and from my residence while they were working on it. The job was completed in a few hours, and I was thrilled. Great job, service department! More

Great service and the price quoted going in was the price when it was all said and done. when it was all said and done. More